Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Work Preference
Certification
Timeline
Open To Work

Baffour Agyeman

Edge Transportation Services
Edmonton,CA

Summary

Reliable Forklift Operator with 5 years of experience supporting warehouse and distribution operations. ISO and ARPAC Forklift certified, with proven ability to operate forklifts safely, follow workplace health and safety standards, and maintain accurate material handling processes. Known for teamwork, attention to detail, and consistent performance.

5
Years of experience
1
Certificate

Work History

Warehouse Forklift Operator

9 Months
Edge Transportation Services | Edmonton, AB | 01.2026 - Current
  • Operated forklift to move, stage, and load products safely in warehouse environment.
  • Inspected equipment before use and reported mechanical issues to maintain safe operations.
  • Picked and prepared orders accurately using shipping and receiving procedures.
  • Loaded and unloaded trailers while protecting product quality and preventing damage.
  • Organized pallets and storage areas to improve accessibility and warehouse efficiency.
  • Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
  • Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
  • Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
  • Contributed to the reduction of workplace accidents by adhering to strict safety protocols during all forklift operations.
  • Improved overall warehouse cleanliness, routinely clearing debris from aisles with the use of attachments on the forklift.
  • Packed items into appropriate containers for shipment.

Package Handler

1 Year 9 Months
FedEx | Edmonton, AB | 04.2024 - 01.2026
  • Loaded and unloaded packages from trailers, conveyors, and delivery vehicles with consistent attention to safety.
  • Sorted shipments by route, scan code, and destination to support accurate package flow.
  • Scanned parcels using handheld systems to track movement and verify routing details.
  • Staged packages for loading to maintain efficient dock operations and on-time dispatch.
  • Lifted and moved heavy shipments while following proper ergonomics and warehouse safety procedures.
  • Inspected labels, barcodes, and package conditions to identify exceptions and handling issues.
  • Assisted coworkers with workflow coordination during peak volume and fast-paced sorting activity.

Warehouse Forklift Operator

2 Months
Gay Lea Food | Toronto, ON | 01.2024 - 03.2024
  • Operated forklifts to transport materials across warehouse efficiently.
  • Loaded and unloaded shipments, ensuring accurate inventory management.
  • Conducted regular equipment inspections to maintain safety standards.
  • Collaborated with team members to streamline loading processes.
  • Assisted in organizing warehouse layout for optimal space utilization.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.

Production Forklift Operator

9 Months
Coca-Cola | Toronto, ON | 05.2022 - 02.2023
  • Operated sit-down forklift to move pallets, raw materials, and finished goods throughout production area.
  • Loaded and unloaded trailers while verifying shipment accuracy against receiving and distribution documents.
  • Supplied production lines with packaging materials to maintain continuous workflow and reduce downtime.
  • Inspected forklift pre-shift, reporting mechanical issues and unsafe conditions before operation.
  • Stacked, wrapped, and staged product for storage, shipping, and inventory rotation.
  • Followed warehouse safety, food safety, and quality procedures to protect product integrity.
  • Scanned inventory locations and updated material movements using warehouse tracking systems.

Warehouse Worker

1 Year 6 Months
Wheels Warehousing and Trucking | Toronto, ON | 02.2022 - 08.2023
  • Operated forklifts to move pallets safely across warehouse and loading areas.
  • Inspected equipment before shifts to verify brakes, forks, hydraulics, and safety controls.
  • Loaded and unloaded trailers while maintaining accurate placement and product integrity.
  • Stacked inventory in assigned locations to support organized storage and efficient retrieval.
  • Followed warehouse safety procedures to reduce damage, accidents, and workflow delays.
  • Assisted shipping and receiving teams with order staging and material movement.
  • Maintained clean work areas and complied with operational standards throughout daily tasks.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.

Education

- Certified Equipment Operator(Forklift)

ARPAC | Edmonton, AB | 09.2025 - 09.2025

Forklift Operator Training & Certification — ARPAC (Edmonton, Alberta)

1. Completed ARPAC’s CSA-compliant Forklift Operator Certification program, including classroom theory, written assessment, and practical hands-on evaluation.

2. Theory portion included: safety protocols, site hazard assessment, proper work practices (inspection, fueling/charging, shut-down), equipment controls and operation techniques.

3. Practical evaluation involved operating the class/type of forklift you’ll use, performing pre-operation inspections, ensuring safe load handling, maneuvering in conditions simulating your workplace, correct shutdown, and refueling or battery charging/maintenance as applicable.

4. Issued with a certified license/credential valid under CSA standards, with documentation for employer compliance and safety records.

Forklift Operating (Stage 1 & 2)

Regional Maritime University | Accra-Ghana | 12-2023

My Forklift Operating course at the Regional Maritime University in Accra, Ghana, provided comprehensive training in the safe and efficient operation of forklifts, with a focus on the counterbalance forklift class. The program likely covered various aspects, including:

1. Forklift Operation: I learned how to properly operate a forklift, including maneuvering, lifting, and lowering loads, as well as navigating tight spaces and different types of terrain.

2. Classes of Forklifts: Specifically, I was trained in the operation of the counterbalance forklift, which is commonly used for indoor and outdoor applications, offering stability and versatility in lifting and transporting loads.

3. Personal Protective Equipment (PPE): Understanding the importance of PPE, I received training on wearing appropriate gear such as helmets, safety shoes, and reflective vests to ensure personal safety while operating the forklift.

4. Safety and Precautions: The course would have emphasized safety protocols and precautions to prevent accidents and injuries, including proper load handling techniques, maintaining clear visibility, and adhering to speed limits and traffic rules within the workplace.

5. Working with Teammates: Collaboration and communication with teammates would have been emphasized, especially in environments where multiple forklift operators are present. This includes coordinating movements, signaling, and maintaining awareness of other workers in the vicinity. Upon completion of the course, I successfully obtained a Class E (special equipment) certification, indicating my proficiency in operating forklifts.

Additionally, I earned an ISO certificate, demonstrating compliance with international standards in forklift operation and safety practices. This certification further validates my expertise and commitment to maintaining high standards of safety and efficiency in the workplace at the International Standard

Truck Trailer Defensive Driving Course

Top Tech Driving Institute | Accra-Ghana | 09-2023
My Truck Trailer Defensive Driving course at Top Tech Driving Institute in Accra, Ghana, provided comprehensive training in the safe operation of heavy trucks and trailers. Through this program, I gained expertise in loading and unloading goods, as well as transporting them to various companies within cities. The curriculum likely covered essential topics such as vehicle inspection, defensive driving techniques, road safety regulations, and proper handling of cargo. By completing this course, I obtained a Class F Drivers License and with an ISO Certificate (No ISO 9001; 2015 TGTDO92341). I was well-equipped to navigate urban traffic, handle challenging driving conditions, and ensure the timely and secure delivery of goods to their destinations.

Bachelor of Arts - Integrated Rural Art and Industry

Kwame Nkrumah University of Science And Technology | Kumasi-Ghana | 07-2009

Bachelor of Arts course, Integrated Rural Art and Industry, offered at Kwame Nkrumah University of Science and Technology in Kumasi, Ghana, provided me with a holistic understanding of rural development, artistry, and industrial practices. I Completed in July 2009 with a 2nd(SECOND) CLASS UPPER degree, my studies likely explored the integration of traditional art forms with contemporary industrial techniques, focusing on my application in rural settings. This interdisciplinary program likely emphasized sustainable development, community engagement, and the promotion of local craftsmanship alongside modern manufacturing methods. Graduates like me are typically equipped to address the socio-economic needs of rural communities through creative innovation and practical solutions.

Computer Hardware Technician

Top Class Computer Hardware Engineering | Kumasi-Ghana | 12-2004
From July to December 2004, I undertook an intensive six-month Computer Hardware Technician course at Top Class Computer Hardware Engineering. This program provided a comprehensive education in all aspects of computer hardware, equipping me with the knowledge and skills necessary to diagnose, repair, and maintain computer systems. Throughout the course, I gained hands-on experience with a wide range of hardware components, including processors, motherboards, memory modules, storage devices, and peripherals. Under the guidance of experienced instructors, I learned to assemble and disassemble computers, troubleshoot hardware issues, and perform upgrades and installations with precision and efficiency. Upon completion of the course, I emerged as a competent and confident computer hardware technician, ready to apply my expertise in a variety of professional settings. My time at Top Class Computer Hardware Engineering provided me with a solid foundation in hardware engineering principles and prepared me for a successful career in the ever-evolving field of technology

Skills

1. Forklift Operation: Proficient in operating various types of forklifts
including counterbalance
reach
and pallet jacks. Skilled in loading
unloading
and safely maneuvering heavy materials in busy warehouse environments.
2. Truck Driving: Experienced in driving commercial vehicles
including trucks and vans
with a clean driving record. Familiar with local traffic laws
regulations
and safety protocols.
3. Inventory Management: Capable of accurately tracking inventory levels
conducting stock checks
and maintaining organized storage areas to optimize efficiency and minimize errors.
4. Safety Compliance: Committed to adhering to all safety procedures and protocols to ensure a secure work environment for myself and team members. Certified in forklift operation and knowledgeable about OSHA regulations.
5. Time Management: Efficient in prioritizing tasks
managing schedules
and meeting deadlines to ensure timely delivery of goods and materials.
6. Communication: Effective communicator with colleagues
supervisors
and clients
capable of conveying information clearly and professionally to facilitate smooth operations and customer satisfaction.
7. Problem-Solving: Skilled in identifying and resolving issues quickly and effectively
whether related to equipment malfunction
inventory discrepancies
or logistical challenges.
8. Physical Stamina: Possessing the physical strength and endurance required to handle the demands of lifting
carrying
and transporting heavy loads over extended periods.
9. Adaptability: Flexible and adaptable to changing work environments
schedules
and tasks
with a willingness to learn and take on new responsibilities as needed.

Accomplishments

  • Successfully obtained ARPAC Forklift Operator Certification in Edmonton, demonstrating
    proficiency in both theory and practical safety standards.
  • Safely operated counterbalance, reach, and pallet forklifts, consistently maintaining zero
    workplace accidents or safety violations.
  • Increased order-picking efficiency by 20% through accurate load handling and optimized
    pallet stacking.
  • Conducted thorough pre-operation inspections, identifying and reporting maintenance issues
    that prevented costly equipment breakdowns.
  • Assisted in on-time shipment fulfillment, contributing to warehouse productivity and customer
    satisfaction.
  • Maintained 100% inventory accuracy by carefully scanning, loading, and storing materials in
    designated locations.
  • Adapted to fast-paced warehouse environments, meeting tight deadlines while following CSA
    and OH&S safety protocols.
  • Trained and supported new team members on safe forklift operation procedures and
    warehouse best practices.

Languages

English
Professional Working

Work Preference

Location Preference

On-Site

Certification

• Forklift Operator Certification – ARPAC Training, Edmonton, AB (CSA-Compliant) 2025

• Workplace Hazardous Materials Information System (WHMIS) 2025

• Occupational Health & Safety (OHS) Awareness Training

• ISO Forklift Certification 2023

• ISO Truck Driver Certification 2023

Timeline

Warehouse Forklift Operator
Edge Transportation Services
01.2026 - Current
ARPAC
from Certified Equipment Operator(Forklift)
09.2025 - 09.2025
Package Handler
FedEx
04.2024 - 01.2026
Warehouse Forklift Operator
Gay Lea Food
01.2024 - 03.2024
Production Forklift Operator
Coca-Cola
05.2022 - 02.2023
Warehouse Worker
Wheels Warehousing and Trucking
02.2022 - 08.2023
Regional Maritime University
Forklift Operating (Stage 1 & 2)
Top Tech Driving Institute
Truck Trailer Defensive Driving Course
Kwame Nkrumah University of Science And Technology
Bachelor of Arts from Integrated Rural Art and Industry
Top Class Computer Hardware Engineering
Computer Hardware Technician
Baffour Agyeman