Badre Bourqadi Mkhyar
LaSalle,QC
Summary
Dynamic Assessment Officer with the Canada Revenue Agency, skilled in developing assessment frameworks and enhancing program outcomes. Proven ability in data analysis and staff training, fostering collaboration and continuous improvement. Recognized for effective problem-solving and attention to detail, driving quality assurance in educational assessments.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Assessment Officer
Canada Revenue Agency
Jonquiere, QC
03.2021 - Current
- Facilitated development of assessment frameworks to evaluate student performance and learning outcomes.
- Facilitated data collection and analysis to drive program improvement initiatives.
- Managed logistics for assessment administration, ensuring adherence to testing protocols.
- Partnered with educators to develop assessment tools that meet curriculum standards.
- Facilitated training sessions and provided ongoing support to staff regarding assessment procedures and tool utilization.
- Oversaw maintenance of accurate records for assessments and participant feedback to ensure quality assurance.
- Pursued continuous learning to enhance proficiency in evolving assessment methodologies.
Customer Service Officer
Desjardins
Montreal, QC
2019 - 2021
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Processed orders and returns efficiently, ensuring timely delivery and customer satisfaction.
- Maintained accurate records of customer interactions in CRM systems for reference and quality control.
- Collaborated with team members to streamline processes, enhancing overall service efficiency.
Education
Bachelor of Science - Political Science
University of Montreal
Montreal, QC10.2019
Skills
Assessment framework development
Data collection and analysis
Program improvement initiatives
Assessment tool creation
Curriculum standards alignment
Staff training facilitation
Data collection
Training delivery
Teamwork
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Languages
French
Native or Bilingual
English
Full Professional
Arabic
Native or Bilingual
German
Elementary
Certification
International law and diplomacy
MBA courses
Timeline
Assessment Officer
Canada Revenue Agency
03.2021 - Current
Customer Service Officer
Desjardins
2019 - 2021
Bachelor of Science - Political Science
University of Montreal