Badr Jaanid
Ottawa,ON
Summary
Energetic and forward-thinking student currently pursuing International Management at University of Ottawa. Demonstrated ability to adapt to diverse cultural settings and collaborate effectively with peers from around the world. Aspiring to apply my academic and professional knowledge and passion to real-world challenges on a global scale. Committed to continuous growth, I seek opportunities to gain practical experience and contribute to global initiatives.
Overview
4
4
years of professional experience
3
3
Languages
Work History
VALET ATTENDANT
The Westin Ottawa
2022.05 - 2024.02
- Safely and professionally park and retrieve guest's vehicles, ensuring their security and maintaining cleanliness.
- Provide exceptional customer service by greeting guests, assisting with their needs, and ensuring a positive first impression of the establishment.
- Collect parking fees, process payments accurately, and provide guests with receipts and change as needed.
- Work with traffic flow during peak times, managing the queue and efficiently handling the constant influx of vehicles.
- Address guest concerns and issues promptly, demonstrating a problem-solving mindset to ensure guest satisfaction.
SERVICE EXPRESS ATTENDENT
The Westin Ottawa
2022.05 - 2023.04
- Delivered food, condiments and silverware to guest rooms to fulfill guest orders.
- Organized food platters, set up tables and identified each food portion.
- Transferred luggage, bags and other items from vehicles and main lobby to and from guest rooms.
- Provided assistance to guests with special needs.
- Provided exceptional service and assistance to guests upon check-in and check-out.
CONSTRUCTION LABOURER
Devar Construction
2022.01 - 2022.05
- Operate various power and hand tools, including forklifts, drills, and skid loaders.
- Clean and prepare construction sites, including setting up scaffolding, removing and disposing of debris, and digging trenches.
- Shovel materials to and from job site, including dirt and asphalt.
- Maintain a clean and safe site by handling and storing materials, picking up and removing tools and equipment, and securing job site.
- Load and unload supplies from trucks.
SUPPORT AGENT FOR BIMODAL & ONLINE EDUCATION
University of Ottawa
2021.09 - 2021.12
- Technical assistant for professors during bimodal and online classes
- Performing online tasks using Brightspace, Zoom, MS Teams, other videoconference systems, Audio/Visual equipment
- Providing electronic support to professors and university staff
- Sanitizing classrooms before and after courses.
HUMAN RESOURCES ASSISTANT (INTERNSHIP)
TECNILAB HTDS
2021.05 - 2021.07
- Scheduling meetings, interviews and maintain agendas.
- Maintaining calendars of the HR management team.
- Participating in organizing company events and careers days.
- Checked references for potential candidates.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
Customer Service Clerk
Marjane
2020.02 - 2021.04
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
- Operated cash register to accurately process and record customer payments.
Education
Bachelor's Degree - International Management
University of Ottawa
Ottawa, Ontario 2021.09 - 2025.04
University Diploma of Technology - Business Administration
École Supérieure De Technologie
Casablanca, Morocco 2019.09 - 2021.07
High School Diploma - Economics And Management
Le Carrefour
Casablanca, Morocco 2015.09 - 2019.06
Skills
Teamwork
Problem Solving
Customer Service
Adaptability
Leadership
Organizational Skills
Attention to Detail
Time Management
Technical Proficiency
Volunteer Experience
- Supportive Care Volunteer for Individuals with Health Challenges and Disabilities, 05/01/18, 09/01/18, NOOR CENTER, Casablanca, Morocco
- Takes notes during classes for classmates with personal needs and disabilities, 01/01/22, 04/01/22, University of Ottawa, Ottawa, Ontario
Timeline
SERVICE EXPRESS ATTENDENT
The Westin Ottawa
2022.05 - 2023.04
VALET ATTENDANT
The Westin Ottawa
2022.05 - 2024.02
CONSTRUCTION LABOURER
Devar Construction
2022.01 - 2022.05
Bachelor's Degree - International Management
University of Ottawa
2021.09 - 2025.04
SUPPORT AGENT FOR BIMODAL & ONLINE EDUCATION
University of Ottawa
2021.09 - 2021.12
HUMAN RESOURCES ASSISTANT (INTERNSHIP)
TECNILAB HTDS
2021.05 - 2021.07
Customer Service Clerk
Marjane
2020.02 - 2021.04
University Diploma of Technology - Business Administration
École Supérieure De Technologie
2019.09 - 2021.07
High School Diploma - Economics And Management
Le Carrefour
2015.09 - 2019.06