Bader Albarazi

Conducted regular visits to doctors' clinics to build relationships and promote service adoption.

Convinced new providers to use our services, expanding our market reach.

On boarded healthcare providers and patients onto digital platforms.

Liaised with tech and admin teams to refine intake processes based on feedback.

Managed a portfolio of strategic B2B clients for service delivery and retention.

Handled complex client issues to maintain client satisfaction.

Partnered with internal product and support teams to align expectations and improve service workflows.

Led clients' onboarding sessions, educating them on digital tools for product adoption.

Conducted regular account check-ins, gathered usage insights, and developed success plans.

Managed escalations and provided updates to stakeholders to ensure service continuity.

Acted as a communication bridge between customers, the warehouse, and technical teams to ensure seamless service delivery.