Tamer Al Awil
Simi Valley
Summary
Detail-oriented professional with over 7 years in retail management, specializing in inventory control, staff development, and customer relationship management. Committed to maintaining high compliance standards while driving operational efficiency and enhancing customer experiences.
Overview
7
7
years of professional experience
2016
2016
years of post-secondary education
Work History
Liquor Store Manager
Knolls Plaza Market
Simi Valley
11.2018 - Current
- Managed daily store operations and staff scheduling for optimal workflow.
- Trained new employees on store policies and customer service standards.
- Oversaw inventory management and conducted regular stock audits.
- Developed promotional displays to enhance product visibility and sales.
- Ensured compliance with state liquor laws and health regulations.
- Handled customer inquiries and resolved issues to maintain satisfaction.
- Coordinated with suppliers to order products and negotiate pricing.
- Monitored sales trends to adjust inventory levels accordingly.
- Participated in monthly inventory counts, verifying accuracy of records against physical count results.
- Resolved customer complaints in a professional manner, escalating issues when necessary.
- Prepared weekly schedules for store personnel and adjusted staffing levels according to business needs.
- Coordinated deliveries from vendors, ensuring timely receipt of goods and accurate invoicing.
- Assisted in developing marketing strategies to increase sales and profitability of the store.
- Overseeing store operations on a daily basis, including overseeing staff, managing stock levels and handling customer inquiries.
- Organized merchandise displays to attract customers' attention while maximizing space utilization.
- Maintained a high level of customer service standards, ensuring customers were greeted promptly and courteously.
- Reviewed financial reports, including profit and loss statements and balance sheets, identifying opportunities for cost savings or revenue growth.
- Analyzed inventory data to determine trends in sales and customer preferences.
- Inspired customers to try new items by educating on wines and store promotions.
- Provided feedback on product performance and suggested changes in ordering procedures based on sales analysis.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Formed and sustained strategic relationships with clients.
- Implemented successful business strategies to increase revenue and target new markets.
- Created effective business plans to focus strategic decisions on long-term objectives.
Education
Musaa Al Jaribanda
Syria, Homs, Sadad Some College (No Degree) - Field Of Law
Al-Baath University
Syria, VASkills
- Inventory management
- Data analysis
- Compliance oversight
- Staff training
- Customer relationship management
- Marketing strategy
- Effective communication
- Problem solving
- Time management
- Customer engagement
- Employee training
- Upselling strategies
- Product recommendations
Languages
English
Elementary
Arabic
Native/ Bilingual
Timeline
Liquor Store Manager
Knolls Plaza Market
11.2018 - Current
Musaa Al Jaribanda
Some College (No Degree) - Field Of Law
Al-Baath University