Dynamic and results-driven Human Resources professional with experience in managing and optimizing HR functions to support organizational success. Expertise in talent management, employee relations, program management & employee engagement.
Overview
10
10
years of professional experience
Work History
Senior People Business Partner
Opendoor
05.2024 - Current
Support over 400 employees across the US, Canada, and India, providing direct support to four Vice Presidents and four Senior Directors.
Support Governance, Risk & IT, Engineering, People Team, Executive Assistants & Pricing with HR initiatives.
Identified the need for improved coaching and feedback techniques, implemented one-on-one coaching sessions, and facilitated internal training for managers
Acted as a trusted advisor to Business unit leadership, providing insights and coaching to drive employee engagement and alignment
Facilitate the development of eight career ladders, managing stakeholder relationships, ensuring adherence to design standards, and securing buy-in from leadership.
Designed and executed a learning & development strategy that increased favorable scores by 30%, improving member capabilities.
Senior People Program Manager
Opendoor
10.2023 - 05.2024
Lead the design and execution of the inaugural internship program, managing stakeholder relationships and communications, resulting in over 90% engagement and three role extensions.
Oversee the end-to-end global enterprise performance cycle, including communication and stakeholder management, while merging the needs of three companies to enhance the evaluation process.
Enhanced HR service delivery by standardizing processes and ensuring policy compliance.
Facilitate training aligning with organizational goals, fostering growth and development.
Developed and executed training programs for managers and employees, reinforcing a commitment to continuous learning and development.
Lead the standardization of HR processes, including Canadian policies, off-boarding, employee evaluations, and talent acquisition protocols.
Lead end to end employee engagement survey (Culture Amp) including survey creation, enterprise wide communication implementation.
People Business Partner
Opendoor
08.2021 - 10.2023
Managed cross-functional teams to deliver high-quality projects on time and within budget.
Developed and maintained strong relationships with key stakeholders for improved collaboration and strategic alignment.
Drive HR initiatives and projects
Provide HR expertise in the areas of feedback, employee relations, development and coaching, compensation, and organizational development.
Lead core HR processes across products (performance calibration, compensation cycle, promotions).
Oversee the end to end global enterprise performance cycle
Sr. Human Resources Generalist
Skylight
03.2021 - 08.2021
Supported 150 employees across the US and Canada, providing direct support to the CFO, CTO and CEO,
Streamlined HR Operations, improving service delivery and compliance with employment laws and corporate policies.
Facilitated comprehensive onboarding and orientation programs that significantly improved employee retention and satisfaction.
Conducted full cycle recruitment activities, including crafting job postings and developing strategies to attract top talent, resulting in a streamlined and efficient hiring process.
Led onboarding and offboarding processes, ensuring seamless employee transactions and experience.
Streamlined HR operations through effective partnership with PEO firm.
Provided advice and counsel to leadership team members on a variety of personnel-related issues such as employee relations, conflict resolution, coaching techniques.
HR Advisor
Tully Luxury Travel
02.2018 - 12.2020
Supported 100 employees across Canada, providing direct support to the CEO.
Developed and launched an end to end comprehensive intern program, focusing on communication and stakeholder engagement.
Created engaging content and streamlined processes to enhance the candidate experience, ensuring effective onboarding and development through individual initiatives, networking, and team-building activities.
Automated employee attendance tracking, resulting in improved data accuracy and compliance.
Designed and executed HR programs to support recruitment and retention initiatives, driving organizational growth.
Led onboarding and off-boarding processes, ensuring seamless employee transitions and experience.
Coordinated documentation for employee disciplinary processes, ensuring consistency and fairness in corrective actions.
Provided advice to managers on a wide range of topics including policies, procedures and labor legislation.
Administered benefits programs such as health insurance, retirement plans and vacation and sick leave policies.
HR Generalist
Prophix Software Inc.
09.2014 - 12.2017
Supported 200 employees across Canada and the US, providing direct support to the CEO and CFO.
Collaborated with management on performance management and employee development, ensuring alignment with organizational standards and objectives
Implemented targeted staff training programs that significantly enhanced employee skills and leadership capabilities
Spearheaded employee engagement initiatives, improving team morale through actionable insights froms atisfaction surveys.
Led the employee experience journey from offer acceptance through onboarding, fostering a smooth transition for new hires
Developed and administered quarterly employee satisfaction surveys, creating actionable plans that contributed to improved team morale and engagement
Responded to inquiries from employees regarding benefits packages.
Investigated complaints of discrimination or harassment within the workplace.
Developed and documented HR procedures to refine processes and drive compliance with policies.
Education
Bachelor of Arts -
York University
Toronto, ON
Post Degree Certificate Human Resources Management -
York University
Skills
Stakeholder Engagement
Cross-functional Influencing
Communication
Program Management
Coaching & development
Change Management
Conflict Resolution
Timeline
Senior People Business Partner
Opendoor
05.2024 - Current
Senior People Program Manager
Opendoor
10.2023 - 05.2024
People Business Partner
Opendoor
08.2021 - 10.2023
Sr. Human Resources Generalist
Skylight
03.2021 - 08.2021
HR Advisor
Tully Luxury Travel
02.2018 - 12.2020
HR Generalist
Prophix Software Inc.
09.2014 - 12.2017
Bachelor of Arts -
York University
Post Degree Certificate Human Resources Management -
York University
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