Summary
Overview
Work History
Education
Skills
Languages
Timeline
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BABITA SINGLA

North York,Canada

Summary

Customer-oriented and motivated individual with experience in customer service and retail, seeking a sales associate at Shoppers drug Mart. Committed to creating a welcoming shopping environment, with a proven ability to handle the transactions, resolve customer inquiries, and support team operations efficiently.

Overview

10
10
years of professional experience

Work History

FRONT DESK SUPERVISOR

FIRST SERVICE RESIDENTIAL
01.2023 - Current
  • Managed interactions with residents and visitors, focusing on a safe, customer friendly environment
  • Provided customer-focused service while managing access control and security measures
  • Responded to emergencies with professionalism and adherence to safety protocols
  • Monitored security cameras and addressed concerns in a timely manner

CREW MEMBER

A& W
12.2022 - Current
  • Greet customers, take orders, and provide friendly and efficient service to ensure a positive dining experience
  • Assist in stocking and restocking food, drinks, and supplies, and monitor inventory levels to keep operations running smoothly
  • Handle payments accept cash, debit, credit, and issue receipts while maintaining a balanced cash drawer

CREW MEMBER

TIM HORTONS
10.2021 - 01.2022
  • Provided excellent customer service by efficiently processing orders and payments
  • Managed cash counter, addressing customer inquiries to ensure a smooth service experience
  • Resolved customer complaints professionally, maintaining a positive customer experience
  • Managed drive-thru orders, ensuring quick service standards
  • Prepared and served beverages, including coffee and soft drinks

COMPUTER FACULTY

CREATIVE -i TECHNOLOGIES
01.2019 - 02.2020
  • Facilitated training sessions with a focus on improving client service and technical skills
  • Provided technical support, ensuring customer satisfaction with IT services
  • Organized and managed classroom environments to enhance learning and engagement

CREW MEMBER

SUBWAY
08.2018 - 12.2018
  • Delivered customer orders accurately, maintained food quality, and ensured a clean and safe environment
  • Operate the cash counter
  • Responsible for customer inquiries such as making sure the customers orders were shipped to the proper destinations

COMPUTER FACULTY

CREATIVE -i TECHNOLOGIES
08.2014 - 07.2016
  • Facilitated training sessions with a focus on improving client service and technical skills
  • Provided technical support, ensuring customer satisfaction with IT services
  • Organized and managed classroom environments to enhance learning and engagement

Education

GRADUATE DIPLOMA - APPLIED NETWORK INFRASTRUCTURE AND SYSTEM ADMINISTRATION

CONESTOGA COLLEGE
01.2022

BACHELOR OF EDUCATION -

PANJAB UNIVERSITY
01.2018

BACHELOR OF COMPUTER SCIENCE -

PANJAB UNIVERSITY
01.2014

Skills

  • Excellent Customer Service
  • Cash Handling & Payment Processing
  • Effective Communication
  • Problem Solving & Conflict Resolution
  • Multi-tasking & Time Management
  • Team Collaboration
  • Inventory & Stock Management
  • MS Office Proficiency

Languages

Timeline

FRONT DESK SUPERVISOR

FIRST SERVICE RESIDENTIAL
01.2023 - Current

CREW MEMBER

A& W
12.2022 - Current

CREW MEMBER

TIM HORTONS
10.2021 - 01.2022

COMPUTER FACULTY

CREATIVE -i TECHNOLOGIES
01.2019 - 02.2020

CREW MEMBER

SUBWAY
08.2018 - 12.2018

COMPUTER FACULTY

CREATIVE -i TECHNOLOGIES
08.2014 - 07.2016

BACHELOR OF EDUCATION -

PANJAB UNIVERSITY

BACHELOR OF COMPUTER SCIENCE -

PANJAB UNIVERSITY

GRADUATE DIPLOMA - APPLIED NETWORK INFRASTRUCTURE AND SYSTEM ADMINISTRATION

CONESTOGA COLLEGE
BABITA SINGLA