BABITA SINGLA
North York,Canada
Summary
Customer-oriented and motivated individual with experience in customer service and retail, seeking a sales associate at Shoppers drug Mart. Committed to creating a welcoming shopping environment, with a proven ability to handle the transactions, resolve customer inquiries, and support team operations efficiently.
Overview
10
10
years of professional experience
Work History
FRONT DESK SUPERVISOR
FIRST SERVICE RESIDENTIAL
01.2023 - Current
- Managed interactions with residents and visitors, focusing on a safe, customer friendly environment
- Provided customer-focused service while managing access control and security measures
- Responded to emergencies with professionalism and adherence to safety protocols
- Monitored security cameras and addressed concerns in a timely manner
CREW MEMBER
A& W
12.2022 - Current
- Greet customers, take orders, and provide friendly and efficient service to ensure a positive dining experience
- Assist in stocking and restocking food, drinks, and supplies, and monitor inventory levels to keep operations running smoothly
- Handle payments accept cash, debit, credit, and issue receipts while maintaining a balanced cash drawer
CREW MEMBER
TIM HORTONS
10.2021 - 01.2022
- Provided excellent customer service by efficiently processing orders and payments
- Managed cash counter, addressing customer inquiries to ensure a smooth service experience
- Resolved customer complaints professionally, maintaining a positive customer experience
- Managed drive-thru orders, ensuring quick service standards
- Prepared and served beverages, including coffee and soft drinks
COMPUTER FACULTY
CREATIVE -i TECHNOLOGIES
01.2019 - 02.2020
- Facilitated training sessions with a focus on improving client service and technical skills
- Provided technical support, ensuring customer satisfaction with IT services
- Organized and managed classroom environments to enhance learning and engagement
CREW MEMBER
SUBWAY
08.2018 - 12.2018
- Delivered customer orders accurately, maintained food quality, and ensured a clean and safe environment
- Operate the cash counter
- Responsible for customer inquiries such as making sure the customers orders were shipped to the proper destinations
COMPUTER FACULTY
CREATIVE -i TECHNOLOGIES
08.2014 - 07.2016
- Facilitated training sessions with a focus on improving client service and technical skills
- Provided technical support, ensuring customer satisfaction with IT services
- Organized and managed classroom environments to enhance learning and engagement
Education
GRADUATE DIPLOMA - APPLIED NETWORK INFRASTRUCTURE AND SYSTEM ADMINISTRATION
CONESTOGA COLLEGE
01.2022
BACHELOR OF EDUCATION -
PANJAB UNIVERSITY
01.2018
BACHELOR OF COMPUTER SCIENCE -
PANJAB UNIVERSITY
01.2014
Skills
- Excellent Customer Service
- Cash Handling & Payment Processing
- Effective Communication
- Problem Solving & Conflict Resolution
- Multi-tasking & Time Management
- Team Collaboration
- Inventory & Stock Management
- MS Office Proficiency
Languages
Timeline
FRONT DESK SUPERVISOR
FIRST SERVICE RESIDENTIAL
01.2023 - Current
CREW MEMBER
A& W
12.2022 - Current
CREW MEMBER
TIM HORTONS
10.2021 - 01.2022
COMPUTER FACULTY
CREATIVE -i TECHNOLOGIES
01.2019 - 02.2020
CREW MEMBER
SUBWAY
08.2018 - 12.2018
COMPUTER FACULTY
CREATIVE -i TECHNOLOGIES
08.2014 - 07.2016
BACHELOR OF EDUCATION -
PANJAB UNIVERSITY
BACHELOR OF COMPUTER SCIENCE -
PANJAB UNIVERSITY
GRADUATE DIPLOMA - APPLIED NETWORK INFRASTRUCTURE AND SYSTEM ADMINISTRATION
CONESTOGA COLLEGE
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