BABITA SINGLA
North York,Canada
Summary
Customer-oriented and motivated individual with experience in customer service and retail, seeking a sales associate at Shoppers drug Mart. Committed to creating a welcoming shopping environment, with a proven ability to handle the transactions, resolve customer inquiries, and support team operations efficiently.
Overview
10
10
years of professional experience
Work History
FRONT DESK SUPERVISOR
FIRST SERVICE RESIDENTIAL
ON
01.2023 - Current
- Managed interactions with residents and visitors, focusing on a safe, customer friendly environment
- Provided customer-focused service while managing access control and security measures
- Responded to emergencies with professionalism and adherence to safety protocols
- Monitored security cameras and addressed concerns in a timely manner
CREW MEMBER
A& W
CAMBRIDGE, ON
12.2022 - Current
- Greet customers, take orders, and provide friendly and efficient service to ensure a positive dining experience
- Assist in stocking and restocking food, drinks, and supplies, and monitor inventory levels to keep operations running smoothly
- Handle payments accept cash, debit, credit, and issue receipts while maintaining a balanced cash drawer
CREW MEMBER
TIM HORTONS
CAMBRIDGE, ON
10.2021 - 01.2022
- Provided excellent customer service by efficiently processing orders and payments
- Managed cash counter, addressing customer inquiries to ensure a smooth service experience
- Resolved customer complaints professionally, maintaining a positive customer experience
- Managed drive-thru orders, ensuring quick service standards
- Prepared and served beverages, including coffee and soft drinks
COMPUTER FACULTY
CREATIVE -i TECHNOLOGIES
INDIA
01.2019 - 02.2020
- Facilitated training sessions with a focus on improving client service and technical skills
- Provided technical support, ensuring customer satisfaction with IT services
- Organized and managed classroom environments to enhance learning and engagement
CREW MEMBER
SUBWAY
INDIA
08.2018 - 12.2018
- Delivered customer orders accurately, maintained food quality, and ensured a clean and safe environment
- Operate the cash counter
- Responsible for customer inquiries such as making sure the customers orders were shipped to the proper destinations
COMPUTER FACULTY
CREATIVE -i TECHNOLOGIES
INDIA
08.2014 - 07.2016
- Facilitated training sessions with a focus on improving client service and technical skills
- Provided technical support, ensuring customer satisfaction with IT services
- Organized and managed classroom environments to enhance learning and engagement
Education
GRADUATE DIPLOMA - APPLIED NETWORK INFRASTRUCTURE AND SYSTEM ADMINISTRATION
CONESTOGA COLLEGE
01.2022
BACHELOR OF EDUCATION -
PANJAB UNIVERSITY
01.2018
BACHELOR OF COMPUTER SCIENCE -
PANJAB UNIVERSITY
01.2014
Skills
- Excellent Customer Service
- Cash Handling & Payment Processing
- Effective Communication
- Problem Solving & Conflict Resolution
- Multi-tasking & Time Management
- Team Collaboration
- Inventory & Stock Management
- MS Office Proficiency
Timeline
FRONT DESK SUPERVISOR
FIRST SERVICE RESIDENTIAL
01.2023 - Current
CREW MEMBER
A& W
12.2022 - Current
CREW MEMBER
TIM HORTONS
10.2021 - 01.2022
COMPUTER FACULTY
CREATIVE -i TECHNOLOGIES
01.2019 - 02.2020
CREW MEMBER
SUBWAY
08.2018 - 12.2018
COMPUTER FACULTY
CREATIVE -i TECHNOLOGIES
08.2014 - 07.2016
BACHELOR OF EDUCATION -
PANJAB UNIVERSITY
BACHELOR OF COMPUTER SCIENCE -
PANJAB UNIVERSITY
GRADUATE DIPLOMA - APPLIED NETWORK INFRASTRUCTURE AND SYSTEM ADMINISTRATION
CONESTOGA COLLEGE