Personable Office Administrator with more than 3 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Work History
Office Administrator
The brick distribution center
Delta, BC
02.2022 - Current
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
Paying invoices and receiving credits from various contractors.
Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
Supervisor
Dollarama
Delta, BC
02.2019 - Current
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Evaluated employee performance and coached and trained to improve weak areas.
Maintained compliance with company policies, objectives and communication goals.
Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
Overview
4
4
years of professional experience
Education
Associate of Science - Psychology
Columbia College
Vancouver, BC
12.2020
Skills
Microsoft Office Suite
Coaching and Mentoring
Recruitment and Hiring
Schedule Coordination
Administration and Operations
Verbal and Written Communication
Database Maintenance
Customer Service Experience
Clerical Duties
Accomplishments
Achieved employee of the month certain times award through effectively helping with team members.
volunteered in Health Care field numerous times.
worked voluntary as an behavioural interventionist.
The Administrative Clerk at LFL Group (The Brick And Leons Distribution Center)The Administrative Clerk at LFL Group (The Brick And Leons Distribution Center)