BABAWALE OLUWASANU OLAGUNJU
Brantford,ON
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
NOVAS SYSTEM LIMITED
LAGOS, NIGEERIA
02.2020 - 06.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered inbound calls, chats and emails to facilitate customer service.
- Developed strong customer relationships to encourage repeat business.
Customer Service Representative
Osewa Creation
IBADAN, NIGERIA
06.2019 - 01.2020
- Consulted with customers to resolve service and billing issues.
- Set up and activated customer accounts.
Education
Administrative Business Management
Conestoga College
Brantford, ON05.2023
Mass Communication
The Federal Polytechnic
Offa Kwara State 08.2016
Skills
- Report Creation
- Data Entry and Maintenance
- Building Customer Trust and Loyalty
- Customer Service
Timeline
Customer Service Representative
NOVAS SYSTEM LIMITED
02.2020 - 06.2023
Customer Service Representative
Osewa Creation
06.2019 - 01.2020
Administrative Business Management
Conestoga College
Mass Communication
The Federal Polytechnic
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