Babak Safari
Vancouver,BC
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Buyer /, Manager / Sales / E-commerce
Brooklyn Clothing Co, Yaletown
Vancouver, BC
03.2021 - Current
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
- Maintained complete documentation and records of all purchasing activities.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Partner / Manager /, Social Media Coordinator
Botte Chai Bar, Cafe
Saskatoon, SK
01.2018 - 03.2021
- Oversaw firm's day-to-day administrative operations, provided guidance to support staff.
- Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
- Partner meetings to drive discussion of matters important to firm operations, keeping discourse on-topic and moving at efficient pace.
- Increased customer engagement through social media.
- Negotiated contracts with suppliers to secure competitive prices for products.
- Implemented cost saving measures to reduce operational costs and align with budget.
- Developed and implemented strategies to promote cafe products and increase sales.
- Oversaw calendar to manage staff schedule and organize shifts for adequate coverage.
- Forecasted demand and scheduled employees effectively to handle coverage needs.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Oversaw food preparation and monitored safety protocols.
- Created social media content with consistent content and tone.
- Managed display products effectively to achieve consistent sales with minimal waste.
- Handled business administration functions such as payroll, cash register counting, and supply ordering.
- Created and implemented promotional campaigns to increase customer loyalty.
- Introduced new menu items to add variety and selections and meet customer preferences.
Sales Leader
Stuart Weitzman, Pacific Centre
Vancouver, BC
06.2016 - 01.2018
- Acquired and maintained full knowledge of product technical and functional aspects to better serve customers' needs.
- Coordinated solutions for new and existing customers to meet unmet needs and resolve various issues.
- Achieved sales metrics consistently by creating SMART goals based on available sales data.
- Developed multiple sales strategies to address range of project and customer types.
- Managed CRM system to coordinate information from lead sources.
- Trained, coached, and mentored new sales associates for maximum performance.
- Assisted in development of monthly sales goals to motivate team and drive business objectives.
- Processed and stocked merchandise in accordance with store standards.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
Merchandising / Social Media Manager
Brooklyn Clothing Co, Yaletown
Vancouver
07.2014 - 06.2016
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Increased customer engagement through social media.
- Analyzed and reported social media and online marketing campaign results.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Engaged with customers to build rapport and loyalty.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Mercedes Benz of Saskatoon
09.2009 - 06.2014
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Responded to customer enquiries via telephone and email.
- Prepared purchased vehicles and completed final delivery checks.
- Completed registration paperwork and sales documentation.
Education
Associate of Arts - Global Fashion Marketing, / Merchandising
Blanche MacDonald
Vancouver, BC 05.2014 - 05.2015
Associate of Arts -
Rejoice School of Music
Saskatoon, Drums, SK 09.2007 - 05.2009
Skills
Retail Managementundefined
Additional Information
- AWARDS , Top Salesperson: $500,000 in sales in 2022, Brooklyn Clothing All-time highest sales record in a day $12,600 Sep 2023
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Buyer /, Manager / Sales / E-commerce
Brooklyn Clothing Co, Yaletown
03.2021 - Current
Partner / Manager /, Social Media Coordinator
Botte Chai Bar, Cafe
01.2018 - 03.2021
Sales Leader
Stuart Weitzman, Pacific Centre
06.2016 - 01.2018
Merchandising / Social Media Manager
Brooklyn Clothing Co, Yaletown
07.2014 - 06.2016
Associate of Arts - Global Fashion Marketing, / Merchandising
Blanche MacDonald
05.2014 - 05.2015
Sales Associate
Mercedes Benz of Saskatoon
09.2009 - 06.2014
Associate of Arts -
Rejoice School of Music
09.2007 - 05.2009
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