BABAK BAGHERI

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Completed point of sale opening and closing procedures.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Assisted with hiring, training and mentoring new staff members.

• Conducted regular staff meetings to keep team informed of updates, address concerns, and promote open communication channels.
• Boosted sales performance, coaching team members on effective sales techniques and client relationship management.
• Managed staff schedules to ensure adequate coverage during peak business hours, reducing overtime costs.
• Increased overall staff satisfaction by promoting a positive work environment and addressing concerns promptly.
• Management of all purchasing, sales, marketing and operations customer account in order to guarantee efficiency and productivity.
• Directing business planning, developing market strategy and direct procurement of products from suppliers.

• Monitoring multiple databases to track company inventory.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Led a successful sales team by providing motivational coaching and performance-based incentives.
• Accurate knowledge of current store promotions, payment policies and security procedures.
• Customer support by explaining the benefits of products and services including reimbursement methods and any limitations.
• Practical demonstrations of the different characteristics of the

products in order to dispel any doubts and motivate customers to purchase.

• Customer assistance by recommending the products most in line with customers' needs and desires

• Participated in on-the-job training sessions to continually refine culinary skills while staying current on industry trends.
• Streamlined food production processes through effective communication with chefs, servers, and dishwashers.
• Reduced food waste by efficiently utilizing ingredients during meal preparation.
• Maintained inventory levels through careful monitoring of supplies and promptly placing orders when needed.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

• Worked with chef to prepare daily food specials and other supplies.
• Followed recipes closely for consistent taste, quality and presentation.
• Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
• Prepared food orders to support waitstaff and other team members.

• Maintained a clean and organized workspace, ensuring efficient operations and adherence to health and safety regulations.
• Provided exceptional customer service with prompt assistance, answering questions on meat selection, preparation, and cooking techniques.
• Enhanced customer satisfaction by providing personalized service and product recommendations.
• Increased efficiency by assisting fellow butchers during peak hours or when shortstaffed.