Riley Maass
Edmonton,AB
Summary
Dynamic service professional with excellent teamwork and skill in learning new tasks quickly. Adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities.
Overview
8
8
years of professional experience
Work History
Shift Manager
MEAT BBQ
2023.07 - 2024.04
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Implemented process improvements that streamlined daily operations, enhancing overall efficiency within the shift.
Senior Line Cook
Parallel 49 Brewing Company
2021.10 - 2023.05
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Managed opening and closing shift kitchen tasks.
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Line/Prep Cook
Brown's Socialhouse
2019.08 - 2021.07
- Accountable for efficient and reliable processing of restaurant opening and closing procedures.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
- Organized and labeled stock of ingredients to maintain needed inventory levels.
- Maintained clean and orderly kitchen with regular attention to checklists.
Team Leader
McDonald's Canada
2016.08 - 2020.08
- Promoted to leadership position in recognition of strong work ethic.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Carefully maintained proper sanitation, health and safety standards in work areas following practices and company requirements.
- Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles with caution and according to manufacturer directions.
Education
High School Diploma -
Chinook High School
Lethbridge, AB2016
Skills
- Highly motivated
- Critical thinking
- Punctual and Reliable
- Service Excellence
- Team-oriented
- Inventory Control
- Decision-Making
- Opening and Closing Procedures
References
Will Hill
Sous Chef, Parallel 49 Brewing Company C: 1(250) 421-4410
Jordan Kelly
Sous Chef, Parallel 49 Brewing Company C: 1(778)-318-7455
Dave Lachance
Owner/Operator, Browns Socialhouse Lethbridge West C: 1(403)-915-6799
Timeline
Shift Manager
MEAT BBQ
2023.07 - 2024.04
Senior Line Cook
Parallel 49 Brewing Company
2021.10 - 2023.05
Line/Prep Cook
Brown's Socialhouse
2019.08 - 2021.07
Team Leader
McDonald's Canada
2016.08 - 2020.08
High School Diploma -
Chinook High School
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