BAANI AULAKH
Surrey
Summary
Professional with extensive experience in administrative and registration functions. Adept at streamlining operations and enhancing participant satisfaction through efficient processes. Known for strong team collaboration and adaptability, ensuring consistent and reliable performance. Proficient in data management, customer service, and problem-solving.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Registration Coordinator
Discovery Community College
03.2025 - Current
- Coordinated registration processes to ensure accurate and timely enrollment of students.
- Led pre-application outreach programs, targeting potential students based on institutional priorities and goals.
- Monitored students' ongoing records, directing issues with missing grades, curricular discrepancies and other variances to appropriate faculty.
Manager
Tumbleweeds Liquor Store And Pub
06.2022 - 03.2025
- Oversee daily operations, ensuring efficiency and customer satisfaction.
- Increased sales through strategic inventory management and staff training.
- Developed team leadership skills, fostering a collaborative work environment.
- Implemented cost-saving measures, contributing to overall profitability.
Customer Service Representative
KFC/ Taco Bell
10.2021 - 07.2022
- Delivered exceptional customer service, efficiently managing orders and resolving issues. Cultivated positive relationships, enhancing customer satisfaction and loyalty.
Kindergarten Teacher's Assistant
Vivek High School
04.2017 - 04.2020
- Assisted lead teacher in daily activities, fostering a nurturing environment for kindergarteners. Developed creative learning materials, enhancing student engagement and development.
- Collaborated on curriculum planning, introducing interactive elements that boosted student participation. Managed classroom logistics, ensuring smooth operations and a positive learning atmosphere.
Small Business Manager
Inder Art and Deco
01.2016 - 11.2022
- Lead strategic planning and daily operations, driving business growth and efficiency. Implement cost-saving measures, resulting in substantial profit increase.
- Spearhead creative marketing initiatives, expanding customer base. Develop new product lines, enhancing market position and revenue streams.
School Counselor
Bhupinder International School
03.2013 - 03.2014
- Provided compassionate guidance to students, addressing academic and personal challenges. Developed effective counseling programs, fostering a positive school environment.
- Implemented creative counseling techniques, enhancing student engagement. Introduced peer support initiatives, significantly improving overall student well-being.
Education
Post-Baccalaureate Diploma - Human Resources Management
Thompson River University
Kamloops, BC04.2022
Diploma - Counseling and Family Therapy
Ignou
12.2020
Master of Arts - Psychology
Panjab University
07.2013
Bachelor of Arts - Psychology, Sociology, Fine Arts
MCM-DAV College
01.2011
Skills
- Self-Starter, Leadership, Efficient, Detail-Oriented, Administrative, Complaint resolution, Problem solving, Multitasking, Prioritization, Public speaking, Workforce Management, Business Development, Performance Management
Languages
English
Full Professional
Hindi
Limited Working
Punjabi
Elementary
Certification
- Dean’s List (Winter 2022)
- Certified CPHR candidate, CPHR BC and YUKON - MAY 2022
Timeline
Registration Coordinator
Discovery Community College
03.2025 - Current
Manager
Tumbleweeds Liquor Store And Pub
06.2022 - 03.2025
Customer Service Representative
KFC/ Taco Bell
10.2021 - 07.2022
Kindergarten Teacher's Assistant
Vivek High School
04.2017 - 04.2020
Small Business Manager
Inder Art and Deco
01.2016 - 11.2022
School Counselor
Bhupinder International School
03.2013 - 03.2014
Diploma - Counseling and Family Therapy
Ignou
Master of Arts - Psychology
Panjab University
Bachelor of Arts - Psychology, Sociology, Fine Arts
MCM-DAV College
Post-Baccalaureate Diploma - Human Resources Management
Thompson River University
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