Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sophia Gover

Barrie,ON

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable employee offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Possessing strengths in task prioritization and customer service. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Beauty Advisor

Sephora
09.2023 - 01.2024
  • Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
  • Cashier experience and handling cash
  • Maintained organization and visually appealing product display, resulting in increased customer interest and engagement.
  • Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
  • Conducted informative in-store product demonstrations, leading to heightened consumer awareness of new releases.
  • Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
  • Addressed customer inquiries promptly and professionally, resolving issues efficiently while maintaining a courteous demeanor.
  • Worked with floor team and managers to meet wide range of customer needs.

Coach

Mariposa Figure Skating Club
04.2022 - 03.2023
  • Improved team cohesion by organizing regular activities and fostering supportive environments.
  • Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.
  • Assisted clients in setting and achieving personal and professional goals.
  • Offered constructive feedback to clients to help reach goals.
  • Analyzed and adjusted team strategies during competitions to enable flexibility and maximize success.
  • Provided guidance to clients in overcoming challenges and identifying opportunities.
  • Developed relationships with clients to provide ongoing support and encouragement.

Education

High School Diploma -

Innisdale Secondary School
Barrie, ON
06.2023

Skills

  • Payment Processing
  • Customer Engagement
  • Products Knowledge
  • Customer Relationship Building
  • Conflict Resolution
  • Customer Transactions
  • Refund handling
  • Sales strategy development

Languages

English
Native or Bilingual
French
Professional Working

Timeline

Beauty Advisor

Sephora
09.2023 - 01.2024

Coach

Mariposa Figure Skating Club
04.2022 - 03.2023

High School Diploma -

Innisdale Secondary School
Sophia Gover