Yentl Lee
Sault Ste. Marie,ON
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Supervisor
Bento Sushi
05.2015 - 06.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Merchandise Processing Associate
Value Village
05.2010 - 02.2015
- Identified and resolved process issues to drive optimal workflow and business growth.
- Prioritized initiatives to increase success rates of strategic projects.
- Delivered comprehensive reports detailing key performance metrics, enabling management to make informed decisions about resource allocation and process adjustments.
- Maintained organized filing systems, facilitating easy access to essential documents and records.
Store Manager
Dinelle's II Meat & Grocery
01.2001 - 03.2004
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Restaurant Manager
Manna Restaurant
01.1995 - 04.1999
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Education
Degree in Industrial Design - Visual Arts
Sang-Myung University
Seoul, Korea07.1989
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Complex Problem-Solving
Languages
English
Native or Bilingual
Korean
Native or Bilingual
Certification
- Food Handler Certification, - Jan 22/2027
Timeline
Supervisor
Bento Sushi
05.2015 - 06.2023
Merchandise Processing Associate
Value Village
05.2010 - 02.2015
Store Manager
Dinelle's II Meat & Grocery
01.2001 - 03.2004
Restaurant Manager
Manna Restaurant
01.1995 - 04.1999
- Food Handler Certification, - Jan 22/2027
Degree in Industrial Design - Visual Arts
Sang-Myung University
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