sanjana sanjana
brampton
Summary
Results-oriented dispatcher with a proven track record of managing high call volumes and prioritizing tasks to ensure efficient service delivery. Proficient in using computer systems for data entry, tracking, and managing driver information. Strong communication skills to effectively coordinate deliveries between drivers, customers, and vendors. Demonstrated ability to respond quickly to emergency situations and provide timely updates on order status. Exceptional customer service skills and a team player mindset contribute to successful service coordination.
Overview
2025
2025
years of professional experience
Work History
Sales Representative
Mashmallow Compapny
DISPATCHER
rai dispatch
01.2024 - 03.2024
- Excelled in multitasking to manage a high call volume with professionalism and efficiency
- Proficiently used computer systems for data entry, tracking, and managing of driver information
- Responded quickly to emergency situations involving drivers or vehicles
- Efficiently handled all incoming calls from customers inquiring about services or shipment status
- Assigned loads to drivers based on designated routes and driver location
- Maintained accurate records of dispatches, pickups, and deliveries
- Provided timely updates on order status and delivery times to customers and drivers
- Monitored GPS systems for real-time tracking of vehicles during transit
- Utilized excellent communication skills to coordinate deliveries between drivers, customers, and vendors
MANAGER
pizza pizza
10.2021 - 01.2024
- Mentored and trained new employees on company policies and procedures
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities
- Orientated and trained employees, encouraging confidence and helping individuals adapt faster to job roles
- Monitored team productivity and performance to support goals
- Assigned, prioritized, and delegated tasks and responsibility to departmental employees
- Coached and motivated team, driving sales and delivering exceptional customer service
- Utilized strong analytical and problem-solving skills to address operational issues
- Communicated plans and actions to meet departmental goals
Sales Reprentative
Intouch Cx
11.2021 - 10.2023
- Enhanced customer satisfaction by efficiently handling Point-of-Sale transactions and addressing inquiries.
- Collaborated with team members to meet sales goals and improve overall store performance.
- Balanced daily cash drawers accurately, minimizing discrepancies in financial records.
- Streamlined the checkout process for increased efficiency and reduced wait times.
- Maintained a clean and organized workspace, promoting a professional environment for customers.
- Conducted product demonstrations to highlight features and benefits, increasing sales potential.
- Managed cash, credit, and debit card transactions with accuracy to maintain balanced registers.
Education
BACHELOR OF DENTAL SURGERY - MEDICAL
bhojia dental college
baddi09.2016
EARLY CHILDHOOD EDUCATOR - TEACHING
nothern college at pures
scarborough, ONDISPATCH - undefined
rai dispatch
brapton, ONSkills
- Team player
- Quick learner
- Effective Communications
- Work Order Management
- Team Work Scheduling
- Material Distribution
- Customer Request Management
- Customer Relationship Management
- Analytical Skills
- Service Coordination
- Effective Communication
- Data Entry
- Dispatching field personnel
- Dispatch software
- Excellent Communication
- Service Vehicle Dispatch
- Professionalism
Timeline
DISPATCHER
rai dispatch
01.2024 - 03.2024
Sales Reprentative
Intouch Cx
11.2021 - 10.2023
MANAGER
pizza pizza
10.2021 - 01.2024
BACHELOR OF DENTAL SURGERY - MEDICAL
bhojia dental college
EARLY CHILDHOOD EDUCATOR - TEACHING
nothern college at pures
DISPATCH - undefined
rai dispatch
Sales Representative
Mashmallow Compapny
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