Summary
Overview
Work History
Education
Skills
Timeline
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Daria Voronok

Calgary,AB

Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

Overview

8
8
years of professional experience

Work History

Cleaning Crew Supervisor

Two Peas Cleaning Company Inc
01.2024 - 06.2024
  • Established cleaning guidelines.
  • Hired and trained employees.
  • Supervised workers and inspected work areas.
  • Scheduled workers and determined the cleaning methods.
  • Monitored usage of cleaning supplies.
  • Notified managers about repairs and maintenance work.
  • Communicated clear expectations and goals to each team member.
  • Collaborated with management to develop customized cleaning plans tailored to each client''s needs.

Front Desk Receptionist

Dynamo Sports Equipment.
09.2018 - 12.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Completed all tasks in compliance with company policies and procedures.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.
  • Routed incoming mail and messages to relevant personnel without delay.

Human Resources Assistant

Kavkaz Express Llc
05.2016 - 04.2018
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
  • Processed employee termination paperwork at direction of supervisory staff.
  • Organized new employee orientation schedules for new hires.
  • Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.

Education

Bachelor of Science - Philology- Spanish And English

Kyiv National Linguistic University
Ukraine, Kyiv
06.2015

Skills

  • Time Management
  • Work Prioritization
  • Problem-solving skills
  • Oral and writing communication
  • Team Collaboration
  • Telephone Etiquette
  • Customer Service

Timeline

Cleaning Crew Supervisor

Two Peas Cleaning Company Inc
01.2024 - 06.2024

Front Desk Receptionist

Dynamo Sports Equipment.
09.2018 - 12.2023

Human Resources Assistant

Kavkaz Express Llc
05.2016 - 04.2018

Bachelor of Science - Philology- Spanish And English

Kyiv National Linguistic University

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Daria Voronok