Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
SHAHUL HAMED KHAN

SHAHUL HAMED KHAN

Toronto,ON

Summary

Highly organized and proactive Operations Coordinator with a proven track record in order management, logistics coordination, and cross-functional collaboration. Adept at streamlining workflows, managing multiple priorities, and ensuring timely delivery of products. Passionate about improving operational efficiency and supporting business growth in fast-paced environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales & Marketing Manager

Bullion Mart
01.2024 - 01.2025
  • Manage and update product listings, categories, prices, and inventory on WooCommerce.
  • Monitor and resolve issues related to orders, payments, shipping, and customer accounts.
  • Customize WooCommerce plugins and themes to enhance store functionality and user experience.
  • Generate and analyze reports on sales performance, customer behavior, and product trends.
  • Ensure smooth integration with third-party tools like payment gateways, CRMs, and email platforms.
  • Conduct regular audits to ensure website security, speed, and responsiveness.
  • Collaborate with developers and designers for new feature implementations and troubleshooting.

Barista/Cashier

Western University
01.2023 - 01.2024
  • Prepare and serve handcrafted beverages and food items consistently to Starbucks quality standards.
  • Deliver exceptional customer service by creating a welcoming and personalized experience for every guest.
  • Maintain a clean and organized workspace, ensuring compliance with food safety and sanitation standards.
  • Operate POS systems to process orders accurately and efficiently.
  • Restock inventory and manage store supplies proactively during shifts.
  • Work collaboratively with team members to support smooth store operations and high service levels.
  • Uphold Starbucks’ brand values and culture by promoting respect, inclusion, and teamwork.
  • Handle customer concerns and feedback with professionalism and empathy.
  • Assist in opening and closing store procedures, including cash handling and cleaning tasks.
  • Continuously learn about products and seasonal offerings to make personalized recommendations.

Finance Department Intern

Hewlett Packard Enterprise, HPE
03.2019 - 01.2023
  • Assisted with account reviews and preparation for account reviews.
  • Preparation of petty cash payment receipts for the company's miscellaneous expenses and for official records
  • Participated in compliance recordkeeping and marketing activities.
  • Worked with general ledger accounts and performed reconcilement of banking activities.
  • Involved in spot Audit on Cash balance with full responsibility.
  • Involved in detecting discrepancies in the suppliers invoices or receipts in parallel to company's invoices or receipts.
  • Filing of Purchase orders, company invoices, supplier invoices and copy of settled cheques, respective to the dates

Supply Chain Operator

Amazon
01.2021 - 01.2023
  • Coordinated shipping and receiving for 100+ orders weekly, optimizing routes and freight costs.
  • Handled cross-departmental coordination between procurement, warehouse, and customer service.
  • Resolved inventory discrepancies and shipment errors through root-cause analysis.
  • Tracked KPIs related to order accuracy, delivery time, and customer satisfaction.
  • Processed customer orders with 99.9% accuracy, ensuring all documentation was prepared for production and delivery timelines.
  • Compliance & Documentation: Maintain up-to-date records of shipments, customs documentation, and compliance with Amazon’s operational and safety standards.
  • Inventory Management: Monitor, track, and reconcile inventory levels across Amazon fulfillment centers to ensure product availability and prevent stockouts or overstocking.
  • Order Fulfillment Coordination: Oversee the end-to-end order lifecycle by collaborating with internal teams (procurement, warehousing, logistics) to ensure timely processing and shipping.
  • Data Analysis & Reporting: Analyze supply chain metrics (e.g., lead times, delivery accuracy, inventory turnover) and generate reports to support continuous improvement and informed decision-making.
  • Vendor & Carrier Coordination: Communicate with suppliers and third-party logistics providers to ensure timely delivery of materials and resolve delivery or quality issues efficiently.
  • Process Improvement: Identify bottlenecks and inefficiencies in the supply chain workflow; recommend and implement solutions aligned with Amazon’s Lean and Six Sigma practices.

Education

Bachelors - business management

Western University
01.2024

Supply Chain Management - undefined

Fanshawe College
12.2024

Skills

  • Inventory control
  • Logistics management
  • Experience with SAP, Oracle, and Microsoft Dynamics
  • Negotiation Skills
  • Workflow Optimization
  • Team Collaboration & Leadership
  • Documentation & Compliance
  • Social media management

Languages

English
Full Professional
Hindi
Native or Bilingual
Urdu
Native or Bilingual

Certification

  • Financial Analysis Udemy
  • Financial Modelling Udemy
  • Tableau 2022 A-Z: Hands-On Tableau Training for Data Science Udemy

Timeline

Sales & Marketing Manager

Bullion Mart
01.2024 - 01.2025

Barista/Cashier

Western University
01.2023 - 01.2024

Supply Chain Operator

Amazon
01.2021 - 01.2023

Finance Department Intern

Hewlett Packard Enterprise, HPE
03.2019 - 01.2023

Supply Chain Management - undefined

Fanshawe College

Bachelors - business management

Western University

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SHAHUL HAMED KHAN