Joshua Lu Gomez
Los Angeles
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
7
7
years of professional experience
Work History
Retail Sales Manager
The Vape Site
11.2020 - 12.2022
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Prepared sales presentations for clients showing success and credibility of products.
- Developed strong customer relationships through attentive service and expert product knowledge, resulting in repeat business.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
Bar Assortment Manager
Clique Hospitality
08.2016 - 02.2018
- Ensured ample supply of garnishes and small-batch specialty items for our bespoke menu
- Collaborated with premier mixologists to improve our menu and preparation by 30%
- Bestowed the opportunity to work alongside world renown brands such as Microsoft
- Developed detailed plans based on broad guidance and direction.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Sales Associate
Guitar Center
07.2015 - 06.2016
- Established positive rapport with 97% of new clients within the first 6 months Provide full transparency between each transaction, while meeting 100% of monthly warranty quotas Consistently upheld the record for the fewest returns over the span of a year
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
High School Diploma -
Chino Hills High School
Chino Hills, CA06.2007
Skills
- Networking Events
- Process Development
- Fluent in : English, Mandarin, and Taiwanese
- Microsoft Office
Interests
Photography, Film, Music Production, Cooking, Yoga, Hiking, Formula One Racing
Languages
Interests
Photography, Film, Music Production, Cooking, Yoga, Hiking, Formula One Racing
Languages
Chinese (Mandarin)
Professional Working
Timeline
Retail Sales Manager
The Vape Site
11.2020 - 12.2022
Bar Assortment Manager
Clique Hospitality
08.2016 - 02.2018
Sales Associate
Guitar Center
07.2015 - 06.2016
High School Diploma -
Chino Hills High School
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