Keita Higa

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Stocked, tagged and displayed merchandise as required.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Assisted customers with returns, refunds and resolving transaction issues.

• Operated cash register to process payments and provided receipts to establish proof of transaction.

• Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities.

• Utilized product knowledge to educate customers on features and benefits.

• Offered appropriate service to customers individually.

• Responded to customers' complaints regarding service and product quality to solve issues.

• Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Cultivated warm relationships with regular customers.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.