Summary
Overview
Work History
Education
Skills
Leadership Skills And Accomplishments
Languages
Timeline
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Ting-Ju Chou

Toronto,ON

Summary

  • Enthusiastic and service-oriented team player with one year of experience in counter sales.
  • Consistently exceeded sales targets by 100%, demonstrating a strong ability to build and maintain valuable customer relationships.
  • Skilled in content creation and social media management.


Overview

5
5
years of professional experience

Work History

Salesperson (Part-time)

Godiva Chocolatier
06.2020 - 06.2021
  • Providing counter services, retailing reception, and client experience skills to walk-in clients
  • Handled incoming merchandise and after-sales service
  • Proactively sold market seasonal merchandise to customers and followed up with existing customers to deepen relationships and identify future opportunities

Catering Waiter (Part-time)

XuanPin Coffee Shop
01.2016 - 01.2021
  • Counter ordering and cashier service, and assisted shop owner in dealing with transactions and bookkeeping
  • Sales of coffee beans and utensils

Catering Waiter (Part-time)

SUBWAY
06.2018 - 04.2019
  • Prepared meals and ingredients according to company SOP
  • Counter ordering and cashier service, cleaning and maintenance of restaurant environment
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

Education

Diploma of Business-Marketing -

George Brown College
Toronto, ON
04.2024

Bachelor of International Business Management -

Chinese Culture University
Taipei, Taiwan
06.2021

Skills

  • Customer Service
  • Problem-solving abilities
  • Customer Relationship Building

Leadership Skills And Accomplishments

Graduation Thesis Seminar - Team Leader           

09/2019 – 06/2020

 • Supervised and coordinated a team of eight members and delivered a presentation at the 2020 campus seminar. 

 • The project was awarded second place in the 2020 Chinese Culture University seminar.
• Analyzed customer needs and optimized website functionality for "Fintechgo" financial consulting company.
• Collected data and analyzed for "Fintechgo" customers.
• Compare similarities and differences between competing brands.
• Through market analysis, found the unmet needs of the company's target customers and provided direction for the company's marketing strategy.

Languages

English
Chinese (Mandarin)

Timeline

Salesperson (Part-time)

Godiva Chocolatier
06.2020 - 06.2021

Catering Waiter (Part-time)

SUBWAY
06.2018 - 04.2019

Catering Waiter (Part-time)

XuanPin Coffee Shop
01.2016 - 01.2021

Diploma of Business-Marketing -

George Brown College

Bachelor of International Business Management -

Chinese Culture University
Ting-Ju Chou