Harsimran Singh Malhotra

• Increased sales revenue by developing and implementing effective sales strategies.
• Monitored market trends and competitor activities to identify areas of potential opportunity.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Built long-lasting client relationships through excellent customer service and consistent followups.

• Generated new business with marketing initiatives and strategic plans.
• Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
• Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.

• Interpreted, understood and communicated information on job tickets, configured production operations to meet specifications and prioritized job tickets by due date.

• Oversaw workstation setup and operations and mobilized production line and shift employees to meet customer quality standards and schedules.

• Checked machinery operations visually, addressed issues by performing minor maintenance and escalated serious problems to management.

• Equipped team members with proper hand tools, supplies and power equipment to safely and efficiently perform jobs without time-consuming interruptions during productions.

• Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
• Checked inventory and selected products from specific locations based upon availability.
• Moved merchandise using forklifts, pallet jacks and hand trucks.

• Provided correct change to customers while following cash handling policies and procedures.
• Utilized product knowledge of foods and beverages to make suggestions to customers.
• Operated and sanitized kitchen and food preparation equipment.

• Directed strategic planning and execution of web design and media marketing projects to align with client goals.
• Ensure all digital content aligns with brand guidelines, while maintaining consistency across web properties and marketing campaigns.
• Optimize website performance using data-driven insights, enhancing user experience, and conversion rates.

• Consulted regularly with internal customers on application development project status, new project proposals and software-related technical issues.

• Consulted with customers to assess needs and propose optimal solutions.
• Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
• Determined best courses of action for company based on regional market trends and demands.