Jashanpreet Kaur
Brampton,ON
Summary
Experienced Office Management and Administration Professional experienced in optimizing productivity, efficiency, and service quality across various environments. Highly dependable, ethical, and reliable support specialist and leader who blends advanced organizational, technical, and business acumen. Works effectively with cross-functional teams to ensure operational and service excellence.
Overview
7
7
years of professional experience
Work History
Cashier
Dollarama
02.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Coordinator
Assure Immigration Consultants
07.2018 - 07.2023
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations such as LOA, and SOP.
- Provided exceptional customer service, addressing client questions on time while maintaining professionalism throughout interactions.
- Streamlined the application process for clients, ensuring timely submission of documentation.
- Assisted with visa applications for various categories, including study visas, creating Express Entry profiles etc.
- Conducted client interviews to gather pertinent information and assess eligibility for various visa programs.
- Enhanced client satisfaction by providing thorough immigration case assistance and guidance.
Education
Postgraduate Diploma In Project Management - Management And Administration
Algoma University
Mississauga, ON04-2025
Master of Commerce - Commerce
Panjab University
Chandigarh, India05-2018
Skills
- Customer Assistance
- Work ethic and integrity
- Patience and empathy
- Multitasking and organization
- Work Planning and Prioritization
- MS Office
- Document management
- Process improvement
- Meeting coordination
Accomplishments
- Collaborated with a team of 5 members in developing business amongst the Top 5 Consultants in the area.
- Achieved 95% visa- success rate by completing filing and documentation with accuracy and efficiency.
Languages
English
Full Professional
French
Elementary
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Cashier
Dollarama
02.2024 - Current
Coordinator
Assure Immigration Consultants
07.2018 - 07.2023
Postgraduate Diploma In Project Management - Management And Administration
Algoma University
Master of Commerce - Commerce
Panjab University
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