Azza Haris
London,Canada
Summary
Health sciences professional with extensive experience in patient service and healthcare administration. Demonstrated ability to manage high patient volumes, schedule appointments, and handle billing while ensuring patient confidentiality. Proven skills in multitasking and teamwork in fast-paced environments, focused on enhancing operational effectiveness and service quality.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Administrative Support - Patient Safety Dept.
The View Hospital
Doha, Qatar
05.2025 - 07.2025
- Resolved incident reports by coordinating with Dr. Shireen, enhancing communication among medical teams.
- Organized and prioritized tasks to achieve service goals effectively.
- Elevated customer satisfaction by addressing issues with knowledgeable and friendly service.
IT Support
Western University
Ontario, Canada
08.2024 - 10.2024
- Responded promptly to emergency IT support requests, ensuring minimal disruption during critical business operations.
- Provided in-person and phone support to clarify technical requests, assisting students and maintaining accurate administrative records.
- Followed up to confirm resolution of access issues and accuracy of updated records.
Administrative Support
KIMS Healthcare Management Ltd
Doha, Qatar
06.2024 - 07.2024
- Managed front desk operations, handling calls, scheduling appointments, and addressing inquiries to ensure smooth daily operations.
- Collaborated with HR and IT teams on administrative tasks, tracking supplies and managing records to support organizational efficiency.
- Reviewed healthcare policies to support quality and medical operations, ensuring compliance and effective patient care.
Education
BHSc-Honors - Specialization in Health Sciences
University of Western Ontario
ON, Canada06-2026
Skills
- Process improvement
- Team collaboration
- Customer service
- Task prioritization
- Time management
- Microsoft Office
Certification
• Standard First Aid & CPR Level C/AED - FirstAid4u Canadian Red Cross Training Partner
• Privacy and Confidentiality (CMPA) - The Canadian Medical Protective Association
• Privacy and Confidentiality (CMPA) - The Canadian Medical Protective Association
Projects And Leadership
- Medical Waste Minimization (DermEffects, London, ON): Led community outreach and health promotion initiatives., Awarded Western Scholarship of Distinction., Created a report on medical waste focused on safe disposal practices.
- Social Commissioner (Operation Smile, Western University): Led fundraising initiatives to secure financial support for essential cleft palate surgeries.
Languages
English
Native/ Bilingual
French
Professional
Timeline
Administrative Support - Patient Safety Dept.
The View Hospital
05.2025 - 07.2025
IT Support
Western University
08.2024 - 10.2024
Administrative Support
KIMS Healthcare Management Ltd
06.2024 - 07.2024
BHSc-Honors - Specialization in Health Sciences
University of Western Ontario