Azylin Carroll

• Provided assistance to medical staff in performing minor surgical procedures.
• Responded to patient callbacks and phone-in prescription refill requests.
• Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
• Worked with scared and or angry patients to make the experience as calm as possible.
• Changed dressings on wounds to prevent infection and check for healing.
• Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
• Worked double time in understaffed environments while still providing excellent patient care.

• Reviewed authorization forms, transaction reconciliations and currency exchange summaries to verify accuracy.
• Performed daily balancing activities including count-downs, verifications, and reconciliations.
• Followed strict security protocols when handling large sums of money.

• Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
• Transmitted information or documents to customers through email, mailings or facsimile machine.
• Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.

• Worked with upset, impatient patients and clients to provide the best experience possible for all employees.

• Participated in emergency response drills and maintained knowledge of safety procedures.
• Greeted customers, answered general questions and directed to appropriate locations.

• Worked closely with MDs, PAs and MAs to communicate with patients.