Azucena Jauregui Gonzalez
12901 S Vermont Ave Apt D6
Summary
Proven Billing Coordinator with a track record of optimizing billing processes and enhancing on-time payments at Xchange Logistics. Skilled in data entry proficiency and dispute resolution, I streamlined invoice processing, significantly improving department efficiency. My customer service excellence and adeptness in audit support have driven substantial improvements in billing accuracy and client satisfaction.
Overview
9
9
years of professional experience
Work History
Billing Coordinator
Xchange Logistics
04.2024 - Current
- Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
- Developed customized billing reports for internal stakeholders, supporting informed decision-making processes.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Established clear communication channels between departments to promote seamless coordination in all aspects of the billing process.
- Coordinated with clients to resolve outstanding balances, resulting in a higher percentage of on-time payments.
- Entered details into accounts and tracked payments.
- Optimized billing processes by implementing efficient invoicing and payment tracking systems.
- Streamlined workflow for faster invoice processing, improving overall efficiency in the department.
- Referred past due payments to collections department.
- Generated monthly billing and posting reports for management review.
Billing Coordinator
DB Schenker
09.2021 - 03.2024
- Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
- Completed appeals of denied claims on patient bills.
- Developed customized billing reports for internal stakeholders, supporting informed decision-making processes.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Monitored accounts receivable aging reports, identifying trends and proactively addressing potential collection issues.
- Entered details into accounts and tracked payments.
- Optimized billing processes by implementing efficient invoicing and payment tracking systems.
- Reduced billing errors through consistent review and reconciliation of account discrepancies.
- Maintained strict confidentiality when handling sensitive client information, adhering to HIPAA or other privacy guidelines as required in specific industries.
Data Entry Clerk
All Cartage Transportation
08.2016 - 09.2021
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Streamlined data entry processes, reducing entry time and minimizing errors.
Education
High School Diploma -
Gardena High School
1301 W 182nd St06-2012
Skills
- Audit support
- Deadline oriented
- File management
- Data entry proficiency
- Dispute resolution
- Document review
- Invoicing expertise
- Invoice processing
- Customer service
Languages
Spanish
Native or Bilingual
Timeline
Billing Coordinator
Xchange Logistics
04.2024 - Current
Billing Coordinator
DB Schenker
09.2021 - 03.2024
Data Entry Clerk
All Cartage Transportation
08.2016 - 09.2021
High School Diploma -
Gardena High School
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