Azucena Jauregui Gonzalez
12901 S Vermont Ave Apt D6
Summary
Proven Billing Coordinator with a track record of optimizing billing processes and enhancing on-time payments at Xchange Logistics. Skilled in data entry proficiency and dispute resolution, I streamlined invoice processing, significantly improving department efficiency. My customer service excellence and adeptness in audit support have driven substantial improvements in billing accuracy and client satisfaction.
Overview
9
9
years of professional experience
Work History
Billing Coordinator
Xchange Logistics
15650 S Avalon Blvd Compton CA 90220
04.2024 - Current
- Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
- Developed customized billing reports for internal stakeholders, supporting informed decision-making processes.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Established clear communication channels between departments to promote seamless coordination in all aspects of the billing process.
- Coordinated with clients to resolve outstanding balances, resulting in a higher percentage of on-time payments.
- Entered details into accounts and tracked payments.
- Optimized billing processes by implementing efficient invoicing and payment tracking systems.
- Streamlined workflow for faster invoice processing, improving overall efficiency in the department.
- Referred past due payments to collections department.
- Generated monthly billing and posting reports for management review.
Billing Coordinator
DB Schenker
990 E 233rd St Carson CA 90745
09.2021 - 03.2024
- Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
- Completed appeals of denied claims on patient bills.
- Developed customized billing reports for internal stakeholders, supporting informed decision-making processes.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Monitored accounts receivable aging reports, identifying trends and proactively addressing potential collection issues.
- Entered details into accounts and tracked payments.
- Optimized billing processes by implementing efficient invoicing and payment tracking systems.
- Reduced billing errors through consistent review and reconciliation of account discrepancies.
- Maintained strict confidentiality when handling sensitive client information, adhering to HIPAA or other privacy guidelines as required in specific industries.
Data Entry Clerk
All Cartage Transportation
12621 Chadron Ave Hawthorne CA 90250
08.2016 - 09.2021
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Streamlined data entry processes, reducing entry time and minimizing errors.
Education
High School Diploma -
Gardena High School
1301 W 182nd St06-2012
Skills
- Audit support
- Deadline oriented
- File management
- Data entry proficiency
- Dispute resolution
- Document review
- Invoicing expertise
- Invoice processing
- Customer service
Languages
Spanish
Native or Bilingual
Timeline
Billing Coordinator
Xchange Logistics
04.2024 - Current
Billing Coordinator
DB Schenker
09.2021 - 03.2024
Data Entry Clerk
All Cartage Transportation
08.2016 - 09.2021
High School Diploma -
Gardena High School