Azucena Cardozo

• Conducted clinical assessments for inmates to determine eligibility for the Proposition 36 (Prop 36) diversion program, utilizing a comprehensive assessment (ASAM)

• Collaborated with correctional deputies and command staff to coordinate inmate movements and ensure strict adherence to security protocols

• Improved client coping strategies with evidence-based therapeutic techniques.
• Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
• Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
• Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
• Facilitated group counseling sessions to support and encourage client growth.
• Established trusting therapeutic alliances with clients through empathetic listening, validation, and unconditional positive regard.
• Designed culturally-sensitive interventions tailored to each client''s background and experiences.
• Worked closely with families to support clients in their recovery process and strengthen relationships among family members.
• Communicated regularly with other professionals involved in the client''s care for coordinated service delivery efforts.
• Provided crisis intervention services to individuals experiencing acute distress or dangerous situations.
• Coordinated referrals between agencies to ensure seamless transitions for clients receiving multiple services.

• Enhanced treatment outcomes by closely monitoring patient vital signs and administering medications as prescribed.
• Provided emotional support to patients experiencing withdrawal symptoms, helping them to better manage their discomfort.
• Managed medication inventory efficiently, ordering additional supplies as needed while keeping accurate records of usage patterns.
• Contributed to a safe and supportive environment for patients, assisting in crisis intervention and de-escalation techniques when necessary.
• Maintained patient records, documenting changes in patient condition.
• Provided transportation of clients to therapeutic activities

• Maintained accurate documentation of client interactions, supporting case management efforts.
• Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
• Developed trusting relationships with clients by maintaining confidentiality, respect, and non-judgmental attitudes.
• Advocated on behalf of clients to ensure access to appropriate resources and services within the community.
• Monitored clients' risk of self-harm or other dangerous behaviors.
• Provided crisis intervention services when necessary, utilizing de-escalation techniques to maintain safety for all involved parties.

• Worked on-site with high school classes to teach physical education classes with a social-emotional learning curriculum.
• Led groups of students through structured games based on the Elevo curriculum.
• Demonstrated, participated, and engaged in games with students
• Supported and collaborated with school staff
• Supported students with behavioral managements needs
• Served as a positive role model to the students to build their self-esteem and emotional wellness.

• I joined a small grassroots community ran organization that catered to distributing food and safety supplies to our unhoused neighbors throughout the Salinas Valley
• Coordinated community outreach initiatives by organizing events that increased awareness of local resources.
• Used strong interpersonal communication skills to convey information to others.
• Mentored new volunteers, fostering a supportive and inclusive team environment.

• Reduced maladaptive behaviors by utilizing Applied Behavior Analysis techniques effectively.
• Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal
• Established rapport with clients through active listening and positive reinforcement.
• Streamlined daily routines for clients using visual schedules, prompting systems, and other organizational tools as needed.
• Assisted with creating a calm environment to support emotional regulation.
• Conducted role-playing scenarios to aid in social skills development.
• Responded to behavioral crises by employing de-escalation techniques.
• Guided families in implementing behavior support strategies at home, fostering consistency across environments.

• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Restocked and organized merchandise in front lanes.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.