Azucena Cardozo
Reedley
Summary
Experienced with therapeutic techniques and client-focused care. Utilizes active listening and empathy to create a supportive environment. Knowledge of crisis intervention and individualized treatment planning, ensuring effective support for diverse client needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Substance Use Disorder Registered Counselor
Nuestra Casa Recovery Home with the Fresno County Hispanic Commission
03.2023 - Current
- Improved client coping strategies with evidence-based therapeutic techniques.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
- Facilitated group counseling sessions to support and encourage client growth.
- Established trusting therapeutic alliances with clients through empathetic listening, validation, and unconditional positive regard.
- Designed culturally-sensitive interventions tailored to each client''s background and experiences.
- Worked closely with families to support clients in their recovery process and strengthen relationships among family members.
- Communicated regularly with other professionals involved in the client''s care for coordinated service delivery efforts.
- Provided crisis intervention services to individuals experiencing acute distress or dangerous situations.
- Coordinated referrals between agencies to ensure seamless transitions for clients receiving multiple services.
Detox Technician
My Time Recovery
05.2022 - 03.2023
- Enhanced treatment outcomes by closely monitoring patient vital signs and administering medications as prescribed.
- Provided emotional support to patients experiencing withdrawal symptoms, helping them to better manage their discomfort.
- Managed medication inventory efficiently, ordering additional supplies as needed while keeping accurate records of usage patterns.
- Contributed to a safe and supportive environment for patients, assisting in crisis intervention and de-escalation techniques when necessary.
- Maintained patient records, documenting changes in patient condition.
- Provided transportation of clients to therapeutic activities
Recovery Specialist
Telecare Corp.
07.2021 - 01.2022
- Maintained accurate documentation of client interactions, supporting case management efforts.
- Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
- Developed trusting relationships with clients by maintaining confidentiality, respect, and non-judgmental attitudes.
- Advocated on behalf of clients to ensure access to appropriate resources and services within the community.
- Monitored clients' risk of self-harm or other dangerous behaviors.
- Provided crisis intervention services when necessary, utilizing de-escalation techniques to maintain safety for all involved parties.
Coach/Mentor
Sports for Learning
06.2021 - 07.2021
- Worked on-site with high school classes to teach physical education classes with a social-emotional learning curriculum.
- Led groups of students through structured games based on the Elevo curriculum.
- Demonstrated, participated, and engaged in games with students
- Supported and collaborated with school staff
- Supported students with behavioral managements needs
- Served as a positive role model to the students to build their self-esteem and emotional wellness.
Volunteer
AgentsofChange831
08.2020 - 07.2021
- I joined a small grassroots community ran organization that catered to distributing food and safety supplies to our unhoused neighbors throughout the Salinas Valley
- Coordinated community outreach initiatives by organizing events that increased awareness of local resources.
- Used strong interpersonal communication skills to convey information to others.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
Registered Behavioral Specialist
Center for Social Dynamics Autism Services
01.2021 - 05.2021
- Reduced maladaptive behaviors by utilizing Applied Behavior Analysis techniques effectively.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal
- Established rapport with clients through active listening and positive reinforcement.
- Streamlined daily routines for clients using visual schedules, prompting systems, and other organizational tools as needed.
- Assisted with creating a calm environment to support emotional regulation.
- Conducted role-playing scenarios to aid in social skills development.
- Responded to behavioral crises by employing de-escalation techniques.
- Guided families in implementing behavior support strategies at home, fostering consistency across environments.
Cashier
Whole Foods Market
08.2018 - 07.2020
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
Associate of Arts - Social Work
Cuesta College
San Luis Obispo01-2028
Associate of Arts - Addiction Studies
Cuesta College
San Luis Obispo06-2025
High school diploma -
Greenfield High
Greenfield, CA06.2017
Skills
- Bilingual in Spanish and English
- Behavior monitoring
- Mental health support
- Skilled in intake interviewing
- Client advocacy
- Crisis intervention techniques
- Suicide prevention
Certification
- CPR/First Aid Certified
- QPR Suicide Prevention Gatekeeper
- Narcan Administration
Languages
Spanish
Native or Bilingual
Timeline
Substance Use Disorder Registered Counselor
Nuestra Casa Recovery Home with the Fresno County Hispanic Commission
03.2023 - Current
Detox Technician
My Time Recovery
05.2022 - 03.2023
Recovery Specialist
Telecare Corp.
07.2021 - 01.2022
Coach/Mentor
Sports for Learning
06.2021 - 07.2021
Registered Behavioral Specialist
Center for Social Dynamics Autism Services
01.2021 - 05.2021
Volunteer
AgentsofChange831
08.2020 - 07.2021
Cashier
Whole Foods Market
08.2018 - 07.2020
High school diploma -
Greenfield High
- CPR/First Aid Certified
- QPR Suicide Prevention Gatekeeper
- Narcan Administration
Associate of Arts - Social Work
Cuesta College
Associate of Arts - Addiction Studies
Cuesta College
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