Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Azucena Alcala Becerra

Apple Valley,CA

Summary

Dynamic and dedicated professional with experience as a Paraeducator at AVUSD, skilled in special education and emotional support. Proven ability to implement IEPs and foster social skills development, enhancing student engagement and learning outcomes. Recognized for collaboration and problem-solving, creating inclusive environments that promote positive behavior and academic success. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Paraeducator, Special Education

AVUSD
04.2022 - Current
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Reported on student progress, behavior, and social skills to parents.
  • Maintained positive attitude and affirmatively communicated with each student.
  • Interacted physically and verbally with students throughout each day.
  • Alerted instructor to student behavior or issues requiring intervention.
  • Supported teacher in development of individual learning strategies.
  • Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
  • Oversaw class of students in absence of instructor.
  • Collaborated with teacher to create customized classroom environment integral to students' needs.
  • Established professional relationships with parents and other teachers to increase rapport and support.
  • Assisted with communication methods to keep parents informed about child's development and behavioral issues.
  • Created positive and inclusive classroom environment by helping students develop social skills and relationships.
  • Supported faculty in implementing behavioral intervention plans to address challenging student behaviors.
  • Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
  • Monitored student classroom and outdoors activities to promote student safety.

Medical Assistant

HealthFirst Medical Weight Loss and Skin Care
01.2021 - 04.2022
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Received, recorded and filed medical payments by check, cash, and credit card.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Washed, dried and folded towels to keep laundry area and dressing rooms clean and properly stocked.
  • Greeted guests and escorted to correct treatment rooms.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.

Sales Associate

Bath and Body Works, Limited Brands
09.2020 - 12.2020
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Solved customer challenges by offering relevant products and services.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Built relationships with customers to encourage repeat business.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Team Member

Del Taco Inc.
05.2020 - 08.2020
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Operated register to process payments and collect cash payment for order totals.
  • Learned all required tasks quickly to maximize performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Monitored food inventory and supplies to prevent waste.
  • Maintained productive, efficient approach to all tasks.
  • Contributed to team success by completing jobs quickly and accurately.

Student Worker

AVUSD
08.2018 - 03.2020
  • Supported classroom activities, tutoring, and reviewing work.
  • Maintained safety and security by overseeing students in recess environments.
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Encouraged small groups to discuss topics and explore concepts through hands-on activities.
  • Mentored and tutored individual students needing additional help.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Took and followed detailed directions from others.
  • Operated and maintained machinery and equipment to manage functionality and performance.

Education

High School Diploma -

Apple Valley High School
Apple Valley, CA
05.2020

Skills

  • Collaboration
  • Classroom support
  • IEP implementation
  • Social skills development
  • Transition planning
  • Upselling
  • Payment processing
  • Cash handling
  • Customer engagement
  • Contact follow-up
  • Calm demeanor
  • Display setup
  • Cleaning techniques
  • Reliable and punctual
  • Money handling
  • Conflict resolution
  • Problem-solving
  • Data collection

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Student Motivation - Developed materials for after-school book club to motivate student to read classic novels and increase literacy among middle school students.
  • Data Organization - Organized scores of over 80 students into online database for parents' immediate access.
  • Curriculum Implementation - Taught reading, language arts, social studies, mathematics, science, art and physical education to pupils utilizing course of study adopted by the Board of Education.

Certification

  • CPR & AED Certification
  • First Aid Certification

Languages

Spanish
Limited Working

Timeline

Paraeducator, Special Education

AVUSD
04.2022 - Current

Medical Assistant

HealthFirst Medical Weight Loss and Skin Care
01.2021 - 04.2022

Sales Associate

Bath and Body Works, Limited Brands
09.2020 - 12.2020

Team Member

Del Taco Inc.
05.2020 - 08.2020

Student Worker

AVUSD
08.2018 - 03.2020

High School Diploma -

Apple Valley High School

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Azucena Alcala Becerra