Azra Spahic
Hamilton
Summary
I am a striving individual, whom takes life experiences and applies it into my day to day life. I am looking for a position in law-enforcement and with my background in many different forms of the public I believe I hold valuable people skills that would be a great attribute for the Hamilton Police Service. From my skills with communication and commitment to team success to being an overall hard working individual, I am continuously looking to better my career and finding ways on improving in my line of work. From my life experience I am confident that I will be a successful applicant.
Overview
7
7
years of professional experience
Work History
Banquet Server/Banquet Bartender
Winona Vine Estates
09.2023 - Current
- Supported team members to provide excellent service consistent with guest expectations
- Checked on banquet guests multiple times per event to offer excellent customer service
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Instacart Shopper
Self-employeed
09.2022 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Demonstrated excellent problem-solving skills when addressing customer concerns or issues during the shopping process.
- Managed time effectively to complete multiple orders within tight deadlines.
Host
Sunset Grill
07.2023 - 08.2023
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Sales Representative
Pandora
04.2023 - 08.2023
- Addressed customer complaints and questions to increase satisfaction
- Maintained knowledge of current sales and promotions
- Expanded customer base through cold calling, networking, and relationship building.
Customer Experience Sales Floor Associate
Walmart
10.2019 - 01.2023
- Contributed to store shrinkage control to reduce losses and help team meet profit goals
- Uphold organizational, cleanliness and recovery standards for sales floor and helped maintain entire store at professional level
- Demonstrated strong communication skills when interacting with diverse clientele, fostering an inclusive shopping environment.
Cashier
Burger King
08.2017 - 04.2019
- Cleaned and sanitized checkouts and other high-touch surfaces
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Kitchen Staff Member
Amys Wok
11.2018 - 02.2019
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
Receptionist
Lakeside Dental
09.2018 - 01.2019
- Updated and managed digital and physical office records
- Answered telephone calls to provide information, take messages and set up appointments
- Co-op placement
Education
Diploma: Advanced Police Foundations -
Mohawk College
Hamilton, ON06-2024
Diploma : Police Foundations -
Mohawk College
Hamilton, ON06.2021
High School Diploma -
Glendale Secondary School
Hamilton, ON06.2019
Skills
- Problem Solving
- Collaboration Skills
- Customer Service
- Communication
- Physical Fitness
- Active listening
- Adaptability
- Interpersonal communications
- Integrity and honesty
- Conflict de-escalation
Languages
Bosnian
Native or Bilingual
Serbian
Native or Bilingual
Croatian
Native or Bilingual
English
Native or Bilingual
Awards
Most Improved Player, Summer 2020 Grimbsy vipers rep volleyball
Certifications
Basic Life Support (HCP)- 2024-12-13
Standard First Aid and CPR level C- 2024-12-09
Smart Serve License- 2021-12-15
Timeline
Banquet Server/Banquet Bartender
Winona Vine Estates
09.2023 - Current
Host
Sunset Grill
07.2023 - 08.2023
Sales Representative
Pandora
04.2023 - 08.2023
Instacart Shopper
Self-employeed
09.2022 - Current
Customer Experience Sales Floor Associate
Walmart
10.2019 - 01.2023
Kitchen Staff Member
Amys Wok
11.2018 - 02.2019
Receptionist
Lakeside Dental
09.2018 - 01.2019
Cashier
Burger King
08.2017 - 04.2019
Diploma : Police Foundations -
Mohawk College
Diploma: Advanced Police Foundations -
Mohawk College
High School Diploma -
Glendale Secondary School
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