Azlynn Corpuz
Port Coquitlam
Summary
Passionate and highly adaptive worker with nearly a decade of diverse customer service and warehousing experience. Exceptional aptitude for client care through a personalized, patient approach. Varied contract and document skills, from drafting to organization.
Overview
10
10
years of professional experience
Work History
Contract Warehousing Logistics
NOCTEX
07.2021 - 04.2024
- Connected with clients for contract work, including initial proposal, facilitation of onboarding meetings, and attentive support throughout contracts
- Contract & invoice drafting through to finalization and payment
- Document management & organization
Warehouse & Shipping Manager
NOCTEX
04.2017 - 07.2021
- Management and organization of 2000+ stock items
- Digital organization of inventory, including listing and SEO development
- Intake of stock & supply deliveries, including review of pertaining documentation
- Packaging & preparing documentation for consumer goods
- Preparing documentation for imported and exported freight, including commercial invoices, product forms, etc.
- Picking & packing retail goods for customers
- Online customer service
Customer Service Representative
Taraxca Jewellery
08.2014 - 09.2017
- Created & maintained relationships with clients, including returning clientele
- Detailed product knowledge and strong ability to convey & simplify product knowledge
- Handled customer inquiries and suggestions courteously and professionally
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
Education
High School Diploma -
Terry Fox Secondary School
Port Coquitlam, BC06.2014
Skills
- In-person and online customer care
- Detailed organization
- Strong, personable communication
- Complex problem solving
- Proficient & experienced computer skills, including Microsoft Office, Google Docs, and Adobe suites
- Detailed product knowledge
- Contract & invoice management
- Documentation management
- Warehouse management
- Shipping & receiving
Timeline
Contract Warehousing Logistics
NOCTEX
07.2021 - 04.2024
Warehouse & Shipping Manager
NOCTEX
04.2017 - 07.2021
Customer Service Representative
Taraxca Jewellery
08.2014 - 09.2017
High School Diploma -
Terry Fox Secondary School
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