Azlan Khan
RICHMOND,CA
Summary
Results-driven professional with expertise in customer service, sales enhancement, and team collaboration, developed through experience at Starbucks and Round Table Pizza. Proven ability to drive sales through strategic product placement and foster teamwork to achieve business goals. Fluent in English, Urdu, and Pashto, offering strong interpersonal skills and a keen understanding of market dynamics to improve team performance and customer satisfaction. Committed to optimizing workflows and contributing to business success through high-quality work and a focus on customer and team satisfaction.
Overview
3
3
years of professional experience
Work History
Team Member
Starbucks
El Cerrito, California
12.2023 - 11.2024
- Maintained clean, organized, and safe work environments to enhance efficiency and safety.
- Achieved significant team success by efficiently completing assignments with precision.
- Learned all required tasks quickly to maximize performance.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Addressed and resolved customer complaints in polite and professional manner.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Operated register to process payments and collect cash payment for order totals.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Maintained productive, efficient approach to all tasks.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Facilitated team training sessions, improving overall performance and knowledge of best practices.
- Assisted in inventory management to prevent stock shortages and overages.
- Analyzed sales data to identify trends and areas for improvement, suggesting actionable strategies.
- Increased sales through effective product placements and persuasive communication skills.
Team Member
Round Table Pizza, Inc
Albany, CA
08.2021 - 03.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Strengthened workplace dynamics by establishing cooperative relationships with coworkers and leaders.
- Operated multiple stations to deliver optimal service and fulfill production objectives.
- Trained newly hired team members by providing essential insights into company policies and safety standards.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Increased sales through effective product placements and persuasive communication skills.
- Reduced wait times for customers by implementing a more efficient checkout process.
- Boosted team morale and productivity with recognition programs and constructive feedback.
Education
BBA - Accounting And Finance
Berkeley City College
Berkeley, CA 08.2024 - Current
Skills
Customer service
Teamwork and collaboration
Complaint resolution
Cash handling
Sales and marketing
FLUENT IN English, Urdu, and Pashto
Timeline
BBA - Accounting And Finance
Berkeley City College
08.2024 - Current
Team Member
Starbucks
12.2023 - 11.2024
Team Member
Round Table Pizza, Inc
08.2021 - 03.2022
Similar Profiles
Bianca KeatonBianca Keaton
Barista at StarbucksBarista at Starbucks
Sofie MiuraSofie Miura
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Haley LongHaley Long
Barista at StarbucksBarista at Starbucks