Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Aziza Mahamoud

ottawa

Summary

Experienced with office administration, scheduling, and record keeping. Utilizes strong organizational skills to ensure smooth office operations. Track record of effective communication and problem-solving.

Experienced with office administration and clerical tasks. Utilizes organizational skills to manage daily operations effectively. Knowledge of customer service and data entry ensures smooth and efficient workflow.

Experienced with office administration, event coordination, and volunteer management. Utilizes effective communication and organizational skills to support smooth operations. Track record of adapting to changing needs and ensuring team collaboration.

Overview

26
26
years of professional experience

Work History

Office Administration

Ocdsb
09.2024 - Current
  • Delegated general office administration duties to accomplish goals and objectives of human resources department.
  • Mentored junior staff members on best practices for office administration, leading to increased efficiency across the department.
  • Handled office administration tasks.
  • Supported office administration tasks such as billing, insurance claims processing, and appointment scheduling to ensure smooth operations within the practice.
  • Supported office administration tasks to facilitate seamless daily operations and improve overall workflow.
  • Mentored staff in office administration principles, leading to consistent growth in skillsets and professional development.
  • Streamlined office administration tasks for increased productivity and smooth daily operations.
  • Managed all aspects of office administration, including organizing supplies, answering phones, and filing important records.

Office Assistant

Carleton Heights Public School
09.2023 - 09.2024
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
  • Strengthened office organization by implementing new filing systems and digital record-keeping practices.
  • Supported executive staff with well-prepared reports, presentations, and meeting materials.

Causal Office Assistant

Lady Evelyn Alternative School
04.2024 - 06.2024
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Supported executive staff with well-prepared reports, presentations, and meeting materials.
  • Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.

Arabic Interpreter

Private Practice
07.2017 - 06.2023
  • Collaborated closely with educational institutions to provide specialized language instruction tailored to specific learning needs of students or staff members.
  • Enhanced communication by providing accurate and timely interpretation between Arabic and English speakers.
  • Promoted cultural understanding by sharing insights on local customs, traditions, and etiquette with foreign visitors or colleagues.
  • Developed translated forms and educational materials for non-English speaking populations.
  • Listened to, comprehended and translated oral or written communications from English to Arabic and vice versa.
  • Proofread, edited and improved documents of different sizes.
  • Assisted with translation of foreign language television and radio programs.

Volunteer

Elementary Public School
01.2014 - 12.2018
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.

Office Administrator

Al Almiyah Instituted
01.2002 - 12.2005
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Contributed to a positive work environment by fostering strong working relationships among colleagues.
  • Reconciled account files and produced monthly reports.
  • Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
  • Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
  • Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.

Assistant Teacher

Alalimya Instituted
01.2001 - 12.2005
  • Supported student physical, mental, and social development using classroom games and activities.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
  • Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
  • Implemented differentiated instruction techniques to address diverse learning needs of the students in the class.
  • Conducted educational games and activities to reinforce learning concepts in enjoyable manner.
  • Assisted in maintenance of classroom records, ensuring accurate tracking of attendance and grades.

Tutor

Private Practice
01.1999 - 12.2005
  • Supported students with helpful study habits and exam strategies.
  • Provided homework assistance using specific curriculum and materials.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
  • Enhanced students'' understanding of subject matter by incorporating real-world examples into lessons.
  • Facilitated group tutoring sessions for enhanced collaborative learning and problem-solving skills.
  • Conducted regular assessments to monitor student progress and adjust teaching methods accordingly.

Office Administrator/Teacher Assistant

Alamiyah school
04.2001 - 07.2005
  • Assist teacher in class as well working as a substitute teacher
  • Working as office administrator for full time 3 years
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Contributed to a positive work environment by fostering strong working relationships among colleagues.
  • Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
  • Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
  • Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
  • Coordinated office maintenance and repairs, ensuring safe and pleasant working environment.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Skills

  • Innovative office administration
  • Medical office administration
  • Law Office Administration
  • Office administration

Languages

English
Full Professional
Arabic
Native or Bilingual
Somali
Native or Bilingual

Timeline

Office Administration

Ocdsb
09.2024 - Current

Causal Office Assistant

Lady Evelyn Alternative School
04.2024 - 06.2024

Office Assistant

Carleton Heights Public School
09.2023 - 09.2024

Arabic Interpreter

Private Practice
07.2017 - 06.2023

Volunteer

Elementary Public School
01.2014 - 12.2018

Office Administrator

Al Almiyah Instituted
01.2002 - 12.2005

Office Administrator/Teacher Assistant

Alamiyah school
04.2001 - 07.2005

Assistant Teacher

Alalimya Instituted
01.2001 - 12.2005

Tutor

Private Practice
01.1999 - 12.2005

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Aziza Mahamoud