Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Loss Prevention Officer
Admiral Investigation
Moncton, New Brunswick
05.2021 - Current
Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible and directing shoppers to safety.
Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
People Greeter
Walmart Canada
Moncton, New Brunswick
05.2020 - Current
Displayed friendly, outgoing and energetic behavior to create warm, fun atmosphere for guests.
Acted as first point of contact for visiting clients and customers.
Cleared front entry area of trash and debris and directed customers.
Fielded customer complaints and notified managers.
Market Research Analyst
Numeris
Moncton, New Brunswick
09.2019 - 03.2020
Collected and analyzed data on customer demographics, preferences, needs and buying habits to identify potential markets and factors affecting product demand.
Created and managed database of information gathered from research.
Created and presented real-time reports on current market conditions to upper management.
Gathered data on competitors to analyze prices, sales and methods of marketing and distribution.
Senior Trainer, Customer Service at Admiral Group Plc (Admiral Solutions - EUI Ltd)Senior Trainer, Customer Service at Admiral Group Plc (Admiral Solutions - EUI Ltd)
Head of Product - Management & Development at Admiral Mobility & Admiral EnergyHead of Product - Management & Development at Admiral Mobility & Admiral Energy