Azim Mohammed
Calgary,AB
Summary
Driven by a results-focused approach, Leveraged teamwork and problem-solving skills at Lighthouse Labs and The UPS Store Inc., enhancing user experience and customer satisfaction. Proficient in web application development and Git, Significantly contributed to project successes and mentored juniors, embodying continuous learning and collaboration.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
Work History
Volunteer
Lighthouse Labs
01.2023 - 04.2023
- Collaborated with cross-functional teams to deliver high-quality products on tight deadlines.
- .Mentored junior developers to improve their technical skills, fostering culture of continuous learning within team.
- Contributed to a positive team environment through effective communication, problem-solving, and collaboration skills.
Customer Service Representative
The UPS Store Inc.
03.2022 - 06.2022
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Diploma - Software Devlopment
Southern Alberta Institute of Technology
Calgary, AB 09.2022 - 04.2025
High School Diploma -
Robert Thirsk High School
Calgary, AB07.2020
Skills
- Teamwork and Collaboration
- Attention to Detail
- User Experience Design
- Problem-Solving
- Object-Oriented Programming
- Web application development
- Application Development
- Git proficiency
Application Development
Git proficiency
Languages
Hindi
Native or Bilingual
Urdu
Native or Bilingual
Arabic
Professional Working
Timeline
Volunteer
Lighthouse Labs
01.2023 - 04.2023
Diploma - Software Devlopment
Southern Alberta Institute of Technology
09.2022 - 04.2025
Customer Service Representative
The UPS Store Inc.
03.2022 - 06.2022
High School Diploma -
Robert Thirsk High School
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