Azheal Daniel
Edmonton
Summary
With proven expertise in customer service and problem-solving, demonstrated at Omna Tax and Accounting, I excel in high-pressure environments. Skilled in cash handling and team collaboration, I significantly enhance client satisfaction and operational efficiency. Leadership in guiding teams ensures peak performance and exceptional service delivery.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Omna tax and accounting
05.2024 - Current
- Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously
- Provided a high level of customer service to all clients
- Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary
- Processed payments received from customers via cash or credit card transactions accurately and efficiently
Road Paving
Standard General
08.2024 - 12.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Proven ability to learn quickly and adapt to new situations.
Chef De Partie
Joey
02.2022 - 06.2024
- Assisted Head Chef with training new team members on standard operating procedures within the kitchen area
- Supervised junior chefs in the preparation, assembly and presentation of meals
- Ensured that all dishes were served promptly at correct temperatures as per customer requirements
- Instructed cooks and kitchen workers in preparing, cooking, garnishing, or presenting food
Customer Service Representative
Mc Donald
07.2021 - 05.2022
- Handled customer complaints and inquiries in a courteous and efficient manner
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers
- Developed strong customer relationships and loyalty through effective communication
Landscaper
Canadian Property Stars
04.2021 - 08.2021
- Shoveled, leveled green areas, bush maintenance
- Operated a variety of equipment including mowers, edgers, blowers, trim, aerators and sprayers
- Utilized power mowers, tillers, and trimmers to maintain landscaping
- Cared for established lawns by mulching, aerating, and weeding
Education
High School Diploma -
Archbishop Oleary
Edmonton, AB06.2022
Skills
- Customer Service
- Problem-solving skills
- Telephone Etiquette
- Verbal and written communication
- Listening Skills
- Time Management
- Cash Handling
- Team Collaboration
- Leadership Qualities
- Attention to detail
- Hospitality services
Certification
First Aid CPR
LANGUAGES
Tigrinya - Advanced
English - Fluent
Timeline
Road Paving
Standard General
08.2024 - 12.2024
Front Desk Receptionist
Omna tax and accounting
05.2024 - Current
Chef De Partie
Joey
02.2022 - 06.2024
Customer Service Representative
Mc Donald
07.2021 - 05.2022
Landscaper
Canadian Property Stars
04.2021 - 08.2021
High School Diploma -
Archbishop Oleary
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