Azeezat Afolami
Toronto,Canada
Summary
Human Resources Professional with hands-on experience in collaborative environments, prepared to contribute to project success. Known for reliability and adaptability in meeting dynamic team needs. Exhibits strong organizational abilities and effective communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Total Rewards Intern
Maple Leaf Sports and Entertainment
09.2024 - Current
- Developed a comprehensive grief and trauma resource page for employees and managers, enhancing support and accessibility
- Led the creation of monthly wellness calendars and newsletters, highlighting international days and activities, resulting in a 35% increase in employee participation in wellness activities
- Initiated wellness programs such as foot clinics and chair massages, improving employee well-being and satisfaction
- Curated an FAQ page for the employee benefit package, simplifying navigation and understanding of benefits for employees
- Conducted a cross-quarter analysis on Employee Assistance Program reports using advanced Excel formulas, providing actionable insights for program improvements
- Authored a best practices document for managers on handling employees returning from disability leave, streamlining the reintegration process
- Collaborated with internal communications to create and edit videos for a company-wide event, leading to the recognition and awarding of several employees
- Partnered with Talent Acquisition to recognize and appreciate employees nominated as Employee of the Month, fostering a culture of recognition
- Assisted Learning and Development and Talent Acquisition managers in preparing for the Years of Service employee appreciation presentation and luncheon, contributing to a 15% increase in employee satisfaction
- Coordinated the setup and takedown of a workplace flu clinic, achieving a 40% participation rate among employees
- Created detailed job description library for organization and maintained relevance with regular updates.
- Performed a cross-industry analysis on wellness initiatives using Excel, leading to the enhancement of employee wellness programs
- Conducted an audit on job descriptions to ensure alignment with employees' actual job roles, enhancing role clarity and performance expectations
- Assisted in the development of educational materials for employees, ensuring a comprehensive understanding of available benefit options.
- Managed relationships with external partners such as insurance carriers and brokers to ensure optimal service levels for both the company and its employees.
- Performed ongoing analysis of benefits program utilization patterns, identifying opportunities for cost savings or enhancements to offerings.
- Gained valuable experience working within the sports industry, applying learned concepts directly into relevant work situations.
- Supported team members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Conducted thorough investigations into benefit-related issues, resolving discrepancies and providing prompt resolutions for employees.
Executive Assistant
Gelbsy
09.2023 - 03.2024
- Planned, executed, and monitored over 50 campaigns to promote the firm's services using various channels such as online ads, and email marketing
- Achieved a 20% increase in response rate to email marketing campaigns
- Maintained accurate record of activities and partner/prospect interactions in Excel
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Managed social media accounts on day-to-day basis to increase company recognition by creating engaging content.
- Increased online engagement through the creation of compelling content tailored to target audiences.
Human Resources Assistant
Riverside Montessori School
01.2023 - 12.2023
- Evaluated 100+ employees in 3 departments by engaging employees with the company's culture, assessing their strengths, opportunities, and overall skills which improved their productivity to do tasks by 20% daily
- Ensured job descriptions were up to date and compliant with all local, state, and federal regulations
- Supported departmental managers in ensuring compliance with the company's HR practices as communicated in the staff handbook
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Increased employee retention rates by developing engaging onboarding and orientation processes.
- Established strong relationships with external partners to source relevant industry-specific trainings on a regular basis.
- Enhanced employee productivity by developing comprehensive training programs tailored to individual needs.
Retail Manager
Leerah Clothings
03.2020 - 12.2023
- Implemented efficient invoicing system, improving business efficiency by 25%
- Collaborated with senior management on multiple functions including customer success, increasing survey submissions from -15% previous month to +5% by identifying the pain points of all customer feedback
- Achieved 50% increase in customer satisfaction over 2-year period
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Completed daily paperwork and computer entry of sales data as established by management.
- Trained and developed new employees for ease of transition into team.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Education
Ontario Graduate Certificate - Human Resources Management
Humber College
Toronto, Ontario11.2024
BSc - International Relations
Obafemi Awolowo University
Ile-Ife, Osun12.2020
Skills
- Microsoft Office (Excel, PowerPoint)
- Employee Relations
- Data Visualization
- VBA Macros
- Teamwork and collaboration
- Problem-solving
- Employee relations
- Organizational development
- Adult learning theory
- Soft skills training
- Employee engagement
Certification
- Accenture Certificate, Accenture, 04/01/24
- Excel Skills Job Simulation on Forage, JPMorgan Chase & Co., 05/01/24
- CHRMP HR Foundation Certificate, CHRMP, 05/01/23
- Workday Basics Certificate, Coursera, 07/02/24
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Total Rewards Intern
Maple Leaf Sports and Entertainment
09.2024 - Current
Executive Assistant
Gelbsy
09.2023 - 03.2024
Human Resources Assistant
Riverside Montessori School
01.2023 - 12.2023
Retail Manager
Leerah Clothings
03.2020 - 12.2023
BSc - International Relations
Obafemi Awolowo University
- Accenture Certificate, Accenture, 04/01/24
- Excel Skills Job Simulation on Forage, JPMorgan Chase & Co., 05/01/24
- CHRMP HR Foundation Certificate, CHRMP, 05/01/23
- Workday Basics Certificate, Coursera, 07/02/24
Ontario Graduate Certificate - Human Resources Management
Humber College
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