Azeez Badrudeen
Medicine Hat,Canada
Summary
IT professional with strong track record in technical support and system administration. Known for reliable problem-solving and effective issue resolution within dynamic team environments. Committed to leveraging technical skills and collaborative efforts to drive operational success and efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Web Mobile Support Feedback
Global Services Department, Church of Jesus Christ
03.2024 - 03.2026
- Utilized advanced problem-solving abilities to identify potential issues before they escalated into larger problems, preventing costly delays.
- Provided technical guidance to junior operators, fostering professional growth within the team.
- Reduced downtime by swiftly diagnosing and repairing equipment malfunctions, ensuring minimal impact on operations.
- Optimized fuel consumption with vigilant monitoring of equipment performance, adjusting operational parameters accordingly.
Education
High School Diploma -
Crescent Heights High School
Medicine Hat, AB06-2019
Skills
- Technical support
- Remote support
- Help desk operations
- IT documentation
- Troubleshooting and Diagnostics
- Microsoft windows and office
Application
01/24/18, CNIB Internship Program, application for program
Experience And Specialized Skills
Greeted patrons and welcomed athletes to the facility, Interacted politely and professionally on the phone and took messages, Assisted students with learning about computers and other multi-media, Operated a cash register for customer payments and balanced tills, Listened attentively and respectfully to others' situations and made them feel at ease, Remained open and attentive to all points of views and innovative ideas, Brainstormed with other youth advisory members for potential opportunities and changes to benefit society, Participated in a fundraiser for the homeless shelter, Organized the set and cast members in the school drama group, Sorted daily flyers efficiently and ensured they were delivered in a timely manner, Planned school events, such as spirit days, assemblies, and celebrations, Transported critical health records and maintained confidentiality, Organized and cleaned facilities after events, Sterilized walkers, wheelchairs, and canes
Certification
- Google IT Support Professional Certificate
Timeline
Web Mobile Support Feedback
Global Services Department, Church of Jesus Christ
03.2024 - 03.2026
- Google IT Support Professional Certificate
High School Diploma -
Crescent Heights High School
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