Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Customer Service server
Liberity grand entertainment
Tobermory, Ontario
06.2023 - 09.2025
Trained new servers on restaurant policies, procedures, and best practices.
Provided excellent customer service to ensure satisfaction.
Customer Service Cashier
Tim Horton’s
Toronto, Ontario
11.2023 - 04.2025
Provided excellent customer service in a fast-paced environment.
Resolved customer inquiries and complaints promptly and professionally.
Collaborated with team members to ensure smooth operations daily.
Customer Service Cashier
Selam dental clinic
Ethiopia's, Adiss abeba
09.2021 - 12.2022
Processed customer orders efficiently at the front counter.
Operated cash register and handled transactions accurately.
Provided excellent customer service in a fast-paced environment.
Site Supervisor
Mehari Redaei important and export
Ethiopia's
08.2019 - 12.2021
Supervised daily site operations to ensure compliance with safety standards.
Coordinated schedules and tasks for crew members on various projects.
Conducted regular site inspections to identify and resolve potential hazards.
Education
Home Inspection
Academy of Learning Career College
Toronto, ON
05.2025 - 11.2025
Bachelor of Science - Engineering
University of Gondar
Ethiopia's
11.2015 - 07.2019
Medical Offices Assistance
Academy of Learning Career College
Toronto, ON
04.2023 - 02.2024
Skills
Customer service
Project management
Team collaboration
Time management
Communication skills
Smart service Ontario certified
Food inspection
Guest relations management
Hospitality service expertise
Team member support
Banquet coordination
Guest engagement
Foreign language (Amharic and Tigrinya fluent speaker)