AZAZ GHARI
Calgary,AB
Summary
Accomplished Store Manager with a proven track record at D Mart Supermarket, enhancing customer satisfaction through expert coaching in product knowledge and selling techniques. Excelled in inventory and cash control, ensuring cleanliness and safety. Skilled in cash handling and customer service, significantly boosting sales and reducing wait times by maintaining organized inventory.
Overview
8
8
years of professional experience
Work History
Store Crew Member
Reliance Retail
01.2021 - 08.2024
- Demonstrated strong attention to detail when handling financial transactions, minimizing errors in cash handling.
- Assisted in maintaining a safe working environment by adhering to all safety guidelines and reporting any hazards immediately.
- Assisted in boosting sales by engaging with customers and offering knowledgeable product recommendations.
- Trained new employees on store policies, procedures, and best practices to ensure consistent performance standards.
- Reduced wait times for customers by quickly restocking shelves and keeping inventory organized.
Store Manager
D Mart Supermarket
03.2016 - 12.2020
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Education
High School Diploma -
SATYA SAI GROUP OF INSTITUTE
KARNATAKA11-2014
Skills
- Cleanliness and hygiene
- Workplace safety
- Cash handling accuracy
- Stock replenishment
- Store maintenance
- Customer service
- Merchandise display
Languages
Gujarati
Full Professional
Hindi
Limited Working
English
Elementary
Timeline
Store Crew Member
Reliance Retail
01.2021 - 08.2024
Store Manager
D Mart Supermarket
03.2016 - 12.2020
High School Diploma -
SATYA SAI GROUP OF INSTITUTE
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