Offering positive attitude and strong desire to learn and grow in customer service environment. Delivers ability to quickly grasp new concepts and apply problem-solving skills effectively. Ready to use and develop customer service and communication.
Overview
5
5
years of professional experience
Work History
CUSTOMER SERVICE
SMART & FINAL
06.2021 - 07.2022
Maintain a store section as assigned and may order, receive and stock merchandise using proper equipment, assures proper pricing on merchandise, checks product date codes to validate proper rotation, stocks shelves, end displays, floor stacks, displays, and refrigerated/frozen cases
May prepare perishable products for sale
Offer friendly, knowledgeable, efficient, and courteous assistance to customers by providing current store and product information
Set up advertising/promotional displays
Reviews invoices/bills for accuracy
Clean and maintain sanitation standards in all interior and exterior areas of the store and parking lot as directed by store management
Operate a cash register, receives payment from customers, and make a change or process check/charge/debit transactions
Processes cash and/or credit refunds, when approved by management
CUSTOMER SERVICE
ALDO
11.2020 - 01.2021
Greeting customers
Help customers find products that match their budgets or satisfy their needs
Guiding customers
Taking inventory and replenishing shelves
Maintaining sales floor appearance
Cross-selling products
Directing customers to merchandise
CUSTOMER SERVICE
MARSHALLS
12.2018 - 04.2019
Arrange items on store racks, shelves and cleaning the store
Ensure accurate pricing and locate merchandise
Handle customer inquiries
CREW MEMBER
MCDONALD'S
06.2017 - 08.2017
Maintain high standards of customer service during high volume, fast past operation
Communicate clearly and positively with co-workers and management
Master point-of-service (POS) computer system for automated order taking
Education
ASSOCIATE DEGREE - ART DESIGN
CONSUMES RIVER COLLEGE
03.2025
HIGH SCHOOL DIPLOMA -
LUTHER BURBANK HIGH SCHOOL
01.2019
Skills
Organization
Problem Solving/Decision Making
Teamwork
Creativity
Conflict Resolution
Technology
Retail sales customer service
Retail sales techniques
Retail services
Timeline
CUSTOMER SERVICE
SMART & FINAL
06.2021 - 07.2022
CUSTOMER SERVICE
ALDO
11.2020 - 01.2021
CUSTOMER SERVICE
MARSHALLS
12.2018 - 04.2019
CREW MEMBER
MCDONALD'S
06.2017 - 08.2017
HIGH SCHOOL DIPLOMA -
LUTHER BURBANK HIGH SCHOOL
ASSOCIATE DEGREE - ART DESIGN
CONSUMES RIVER COLLEGE
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