Azalfa Imtiaz
Edmonton
Summary
Worked in fast-paced, guest-oriented environment, developing strong communication and problem-solving skills. Demonstrated ability to manage multiple tasks and deliver exceptional service. Seeking to leverage these transferrable skills while transitioning into new field.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Supervisor
Cineplex
11.2022 - 12.2025
- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Trained and mentored staff on customer service best practices and operational procedures.
- Monitored inventory levels, coordinating with management to optimize stock availability.
- Resolved customer complaints effectively, ensuring a positive guest experience at all times.
- Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
- Greeted and seated guests to provide friendly and welcoming experience.
- Communicated product information clearly and confidently, helping guests make informed choices across food, beverage, and specialty Starbucks products.
Education
High School Diploma -
Castlebrooke Secondary School
Brampton, ON06-2023
Skills
- Goal oriented
- Customer service
- Teamwork and collaboration
- Time management
- Flexible and adaptable
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Certification
- First Aid/CPR Certified
- Ontario Scholar
- Co-op Education Program
- Community Service Certification
Timeline
Supervisor
Cineplex
11.2022 - 12.2025
High School Diploma -
Castlebrooke Secondary School