Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Azadeh Vafaei

Newmarket,ON

Summary

A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level retail position. Ready to help the team achieve company goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Beauty Retail

Self Employed
02.2023 - Current
  • Explained basic features of merchandise and products to customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Retail Sales Associate

Persian Super Store
07.2020 - 11.2022
  • Helped customers complete purchases, locate items, and join reward programs.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Customer Service Representative

Shahrvand Super Store
01.2019 - 01.2020
  • Handled customer inquiries and suggestions courteously and professionally.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Trainer

Mad Computer Institute
09.2015 - 12.2018
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Analyzed team performance and identified opportunities for additional training.
  • Prepared and presented supplementary learning material to support structured lessons.
  • Developed and executed performance management programs to increase employee engagement and productivity.

Education

GED -

International Beauty Institude
Toronto
03.2023

GED -

George Brown College
Toronto
02.2021

High School Diploma -

Hoda
Iran
06.1998

Skills

Client Relationship Building

  • Promotional event support
  • Teamwork
  • Time Management
  • Customer Assistance
  • Cash Handling
  • Relationship Building
  • Flexible Schedule
  • Phone Etiquette
  • Store Opening and Closing
  • Stocking and Receiving

Languages

English
Full Professional
French
Limited Working
Persian
Native or Bilingual

Timeline

Beauty Retail

Self Employed
02.2023 - Current

Retail Sales Associate

Persian Super Store
07.2020 - 11.2022

Customer Service Representative

Shahrvand Super Store
01.2019 - 01.2020

Trainer

Mad Computer Institute
09.2015 - 12.2018

GED -

International Beauty Institude

GED -

George Brown College

High School Diploma -

Hoda

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Azadeh Vafaei