Azadeh Rezae Farsangi
New Westminster,BC
Summary
Energetic and motivated with strong interpersonal and communication skills. Possesses knowledge of sales processes and customer relationship management, demonstrating proficiency in team leadership and sales strategies. Committed to driving sales growth and fostering collaborative team environment to achieve outstanding results.
Overview
1
1
Certification
Work History
Sales Supervisor
London Drugs
03.2025 - Current
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Effectively coached team members to reach weekly and monthly sales goals.
- Created innovative sales strategies, leading to improved market share and visibility for the company''s products.
- Trained and coached sales team members on best practices for customer service and sales techniques.
Education
M.D. - International Law
Azad University
Iran01-2018
Skills
- Customer service
- Sales presentations
- Effective selling techniques
- Sales strategy development
- Strategic planning
- Goals and performance
- Decision-making
- Employee coaching
- Operations management
- Brand management
Languages
English
Advanced (C1)
Persian
Native or Bilingual
Certification
- First Aid Certification
Timeline
Sales Supervisor
London Drugs
03.2025 - Current
M.D. - International Law
Azad University
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