Azadeh Mohammadzadeh
Vancouver,BC
Summary
Dynamic professional with a proven track record at Faraboom Open Banking Platform, enhancing client satisfaction and implementing efficient CRM systems. Skilled in data entry and customer relations, my expertise in office administration and meticulous attention to detail has driven success in both administrative and marketing roles, significantly improving brand awareness and client retention.
Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
ABF Design
02.2024 - Current
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mails.
Marketing Specialist
Ayandeh Bank Fintech Com
07.2022 - 03.2024
- Increased brand awareness by developing and implementing targeted exhibitions and workshops.
- Collaborated with creative teams to develop visually appealing marketing materials for print and digital channels.
- Creation of engaging content for social media platforms.
- Improved customer retention rates by designing customized loyalty programs tailored to individual needs.
- Increased lead generation with creation and implementation of innovative email marketing campaigns and taking part in different banking and tech exhibitions.
Account Manager
Faraboom Open Banking Platform
06.2020 - 06.2022
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
- Implemented CRM system to track client interactions and feedback, leading to more personalized service.
Education
Master of Arts - Educational Leadership And Management
Simon Fraser University
Vancouver, None12-2025
Master of Science - Information Technology Management/ E-business
University of Tehran
Tehran, Iran 02-2019
Bachelor of Arts - English Language/ Translation
Allameh Tabataba'i University
Tehran, Iran 07-2016
Skills
- Data entry
- Computer skills
- Office administration
- Customer and client relations
- Documentation and recordkeeping
- Microsoft Office Suite
- Meticulous attention to detail
- Team work
- Tech-Savvy
- Mail management
- Account management
Languages
English
Full Professional
Interests
Reading books, Watching movies, Photography and Yoga are my favorites which I keep doing as my routine and in my spare time
Timeline
Administrative Assistant
ABF Design
02.2024 - Current
Marketing Specialist
Ayandeh Bank Fintech Com
07.2022 - 03.2024
Account Manager
Faraboom Open Banking Platform
06.2020 - 06.2022
Master of Arts - Educational Leadership And Management
Simon Fraser University
Master of Science - Information Technology Management/ E-business
University of Tehran
Bachelor of Arts - English Language/ Translation
Allameh Tabataba'i University
Similar Profiles
Robert HopkinsRobert Hopkins
Service Center Manager at ABF Freight System, IncService Center Manager at ABF Freight System, Inc
Richard BrockRichard Brock
Operations Supervisor at ABF Freight SystemOperations Supervisor at ABF Freight System
Kendra CarbaughKendra Carbaugh
Executive Administrative Assistant at ABF FramingExecutive Administrative Assistant at ABF Framing
Paulia LokPaulia Lok
Senior Manager, Logistics at Oak + FortSenior Manager, Logistics at Oak + Fort
Thien Phuoc HuynhThien Phuoc Huynh
Volunteer at Little Minh's KitchenVolunteer at Little Minh's Kitchen