Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Simranjot Kaur

Duncan,BC

Summary

Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.

Overview

7
7
years of professional experience

Work History

Manager

Shell station
Duncan, BC
06.2022 - Current
  • Coordinated employee schedules according to shift changes and availability.
  • Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Planned and managed resources to consistently meet production, quality and cost goals.

Food Supervisor

Dominos
Duncan, BC
01.2022 - 10.2022
  • Executed quality checks of food service equipment and appliances, verified proper working condition and scheduled preventive maintenance and repairs without service disruptions.
  • Trained and oriented food service employees to perform with excellence, managed day-to-day activities of subordinates and assigned responsibility for ongoing specialization areas.

Supervisor

Mobil gas station
Duncan, BC
10.2021 - 06.2022
  • Coordinated employee schedules according to shift changes and availability.
  • Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
  • Coached staff members to develop long-term career goals.
  • Planned and managed resources to consistently meet production, quality and cost goals.

Health Customer Service Representative

Teleperformance
Montreal, QC
06.2021 - 10.2021
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Responded promptly to emails, voicemails, and faxes from customers seeking assistance or advice.
  • Provided excellent customer service by responding to inquiries in a timely and professional manner.
  • Responds to emergencies in case customers need ambulance or care taker.

Cleaner

Go pro
Montreal, QC
01.2020 - 05.2020
  • Sanitized frequented areas and equipment using approved supplies.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Responded to emergency cleaning requests to meet client expectations.
  • Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.

Junior Pharmacy Assistant

Pharmacy
Patiala, Punjab
04.2018 - 09.2018
  • Maintained pharmacy counter and related areas in clean, neat and organized fashion.
  • Helped pharmacy staff prepare medications and fill orders.
  • Opened incoming supplies and stocked in correct locations.
  • Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.

Education

Diploma - Software Testing

Matrix College
Montreal, QC
12.2020

High School Diploma -

Guru Nanak Foundation Public School
Punjab , India
03.2017

Skills

  • Improvement Plan Knowledge
  • Content Management Expertise
  • Experience in Leadership
  • Flexible Schedule
  • Data Management

Languages

Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
English
Full Professional

Timeline

Manager

Shell station
06.2022 - Current

Food Supervisor

Dominos
01.2022 - 10.2022

Supervisor

Mobil gas station
10.2021 - 06.2022

Health Customer Service Representative

Teleperformance
06.2021 - 10.2021

Cleaner

Go pro
01.2020 - 05.2020

Junior Pharmacy Assistant

Pharmacy
04.2018 - 09.2018

Diploma - Software Testing

Matrix College

High School Diploma -

Guru Nanak Foundation Public School

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Simranjot Kaur