Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Timeline
Generic

Ayushi Saluja

Surrey,BC

Summary

Seasoned Sales Service Representative with 4 years of experience providing top-notch customer service, generating repeat business. Adapt at working alone and with teams to spearhead projects and improve Highly motivated Sales Associate with extensive customer service and sales experience. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

8
8
years of professional experience

Work History

Sales Associate

7-eleven
06.2024 - 09.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.

CUSTOMER SALES AND SERVICE EXPERT

Lenskart
05.2022 - 11.2022
  • Built relationships with customers to encourage repeat business
  • Solved customer challenges by offering relevant products and services
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining high level of product knowledge
  • Provided positive first impressions to welcome existing, new and potential customers
  • Performed marketing and sales functions to sell additional work and earn business.

CHAT ANALYST IN CUSTOMER SERVICE

TCS,TATA CONSULTANCY SERVICES.
02.2020 - 12.2021


  • Analyzed data to identify problems, suggest solutions and measure progress towards goals
  • Conducted staff meetings to relay general information or to address specific topics about quality, policy changes and safety
  • Maintained detailed data processing and external interaction records for asset tracking purposes.
  • Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.

FRONT OFFICE EXECUTIVE

Computrends
01.2019 - 12.2020
  • Organized and maintained supply cabinets to track inventory and place orders when needed
  • Coordinated training, scheduling and supervision of front desk and staff coverage
  • Maintained kitchen, break room and conference rooms to keep shared areas clean and tidy
  • Updated forms, manuals and charts to maintain office files and recordkeeping.

TEACHING PROFESSIONAL

Edukiran
03.2017 - 08.2018
  • Reviewed educational content for accuracy and relevance
  • Supervised students during field trips and school events
  • Organized extracurricular activities to promote learning beyond the classroom
  • Utilized educational technology to create interactive lessons
  • Guided students in developing critical thinking and problem-solving skills.

Education

Certification in Beautician - Beautician

Lakme Academy
Kolkata, West Bengal, India
11.2023

TALLY COURSE - COMPUTER -

Computrends
08.2017

BACHELORE OF COMMERCE - ACCOUNTS -

Calcutta University
06.2017

HIGH SCHOOL DIPLOMA -

Gita Ram High Secondary School
04.2014

Skills

  • Information Gathering
  • Technical Proficiency
  • Client Assessment
  • Customer Education
  • Problem-Solving Skills
  • Time Management
  • Feedback Collection
  • Task Prioritization
  • Teamwork Skills
  • Record Keeping
  • Sales Techniques
  • Market Awareness
  • Data Entry Accuracy
  • Communication Skills
  • Call Center Experience
  • Customer Relationship Management
  • Customer Relationship Management (CRM)
  • Customer Service

Languages

English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Bengali
Full Professional

Hobbies and Interests

  • Dancing
  • Cooking
  • Travelling
  • Sports
  • Socially Working.

Timeline

Sales Associate

7-eleven
06.2024 - 09.2024

CUSTOMER SALES AND SERVICE EXPERT

Lenskart
05.2022 - 11.2022

CHAT ANALYST IN CUSTOMER SERVICE

TCS,TATA CONSULTANCY SERVICES.
02.2020 - 12.2021

FRONT OFFICE EXECUTIVE

Computrends
01.2019 - 12.2020

TEACHING PROFESSIONAL

Edukiran
03.2017 - 08.2018

Certification in Beautician - Beautician

Lakme Academy

TALLY COURSE - COMPUTER -

Computrends

BACHELORE OF COMMERCE - ACCOUNTS -

Calcutta University

HIGH SCHOOL DIPLOMA -

Gita Ram High Secondary School

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Ayushi Saluja