Ayushi Mamgain
Surrey ,BC
Summary
Dynamic and dedicated professional with exceptional customer service skills. Proven ability to manage high-stress situations while enhancing guest engagement and loyalty. Strong multitasking and cash handling expertise, complemented by a solid work ethic and effective team collaboration, ensuring outstanding service delivery in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Server
The Backroom
Surrey
03.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Customer Service Representative
OSL Wireless
Vancouver, BC
09.2023 - 04.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Education
Associate Of Arts - Business
Coquitlam College
Coquitlam, NoneSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Service prioritization
Languages
English
Elementary
Hindi
Elementary
Punjabi
Elementary
Timeline
Customer Service Representative
OSL Wireless
09.2023 - 04.2024
Server
The Backroom
03.2023 - Current
Associate Of Arts - Business
Coquitlam College