Ayushi Wasal
Montreal,Canada
Summary
Dedicated and vigilant professional with strong sense of responsibility and excellent observational skills. Possesses foundational understanding of security protocols and emergency response procedures. Able to effectively monitor and protect property to ensure safety and security in the environment. Committed to maintaining a secure environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Officer
Montreal Elite Security
03.2024 - 01.2025
- Monitored security systems, identifying vulnerabilities and enhancing overall system integrity.
- Developed comprehensive security policies, aligning with industry standards and enhancing data protection.
- Utilized incident management software, tracking incidents and improving response efficiency.
- Utilized SIEM tools, detecting anomalies and reducing incident response time.
Customer Service Representative
Alorica
10.2023 - 02.2024
- Addressed customer inquiries promptly and conveyed precise information regarding products and services
- Demonstrated a commitment to exceptional customer service by efficiently resolving customer complaints
- Implemented customer feedback mechanisms, including surveys, to enhance service quality and satisfaction
- Utilized gathered data to drive continuous improvement initiatives
MACHINE OPERATOR
Lernapharm
03.2022 - 03.2023
- Collaborated with a team of operators to safely operate machining equipment, prioritizing adherence to established safety protocols
- Managed concurrent operation of multiple machines to fulfill production targets efficiently and effectively
- Demonstrated precision and attention to detail in executing machine operations, meticulously following instructions to ensure the production of superior-quality products
- Maintained strict compliance with both company policies and Occupational Safety and Health Administration (OSHA) regulations, contributing to a safe and secure work environment
Education
Certification -
Google
01.2024
Certification -
Elite Montreal Security School
12.2023
Certification -
Elite Montreal Security School
03.2021
Skills
- Microsoft 365 Suite
- G-Suite
- Sales acumen
- Client Satisfaction
- Communication Skills
- Time Management
- Cash Handling Precision
- High Volume Call Management
- Fast-Paced Sales Environment Adaptability
- Customer Inquiry Resolution
- Accurate Sales Transaction Processing
- Efficient Inventory Organization
- Dynamic Customer Service Delivery
- Strategic Event Coordination
- Safety Protocol Implementation in Event Settings
- Data Entry & CRM
Languages
English
Full Professional
French
Elementary
Punjabi
Full Professional
hindi
Full Professional
Certification
- First Aid, CPR, and AED Instructor Certification - American Red Cross.
Timeline
Security Officer
Montreal Elite Security
03.2024 - 01.2025
Customer Service Representative
Alorica
10.2023 - 02.2024
MACHINE OPERATOR
Lernapharm
03.2022 - 03.2023
Certification -
Elite Montreal Security School
Certification -
Google
Certification -
Elite Montreal Security School
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