Ayusha Nadeem
Toronto,ON
Summary
Results-driven business professional with extensive experience in account, operation, and project management. Expert in driving innovative solutions, fostering collaborative work environments, and delivering high-quality results. Proven ability to manage multiple projects and clients simultaneously, ensuring timely completion and alignment with strategic business goals. Adept at engaging and inspiring teams to achieve optimal performance and exceed client expectations.
Overview
6
6
years of professional experience
Work History
Associate Business Account Manager
CROSSMARK
Mississauga, Ontario
05.2022 - Current
- Cultivate and maintain strong client relationships, ensuring satisfaction and understanding of their evolving needs.
- Collaborate with cross-functional teams to ensure the seamless execution of merchandising strategies.
- Analyze and present data-driven insights to clients, providing actionable recommendations to enhance performance.
- Simultaneously manage multiple high-priority projects, developing processes to ensure their successful completion.
- Lead initiatives to increase sales and revenue from existing accounts, creating innovative solutions aligned with long-term business objectives.
Project Manager
Cloud Care Clinics
Toronto, Ontario
09.2021 - 05.2022
- Led cross-functional teams in the development and execution of project plans, ensuring successful outcomes and adherence to timelines.
- Facilitated effective communication across teams, ensuring alignment with project goals and expectations.
- Conducted regular project reviews, identifying areas for improvement and implementing corrective actions as necessary.
- Managed resources efficiently, ensuring optimal utilization and compliance with relevant regulations and standards.
Operations Manager
Cloud Care Cosmetics
01.2019 - 09.2021
- Supervised daily operations, optimizing workflow, and maintaining high-quality standards.
- Directed and supported operations staff, providing training and guidance to achieve company objectives.
- Developed and implemented operational procedures, resulting in increased efficiency and cost reductions.
- Resolved customer complaints promptly, ensuring high levels of customer satisfaction.
- Introduced innovative strategies that reduced operational costs while maintaining service excellence.
Education
Certificate - Project Management
University of Toronto
Toronto, ON07-2021
Bachelor of Science - Psychology
University of Toronto
Toronto, ON08-2018
Skills
- Account, Project & Operations Management
- Analytical Problem Solving
- Client Relationship Management
- Communication & Conflict Resolution
- Data Analysis & Insight Generation
- Process Improvement
- Strategic Planning & Execution
- Team Leadership & Collaboration
Websites
Timeline
Associate Business Account Manager
CROSSMARK
05.2022 - Current
Project Manager
Cloud Care Clinics
09.2021 - 05.2022
Operations Manager
Cloud Care Cosmetics
01.2019 - 09.2021
Certificate - Project Management
University of Toronto
Bachelor of Science - Psychology
University of Toronto
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